Fireside Camera
San Francisco, CA 94123
Phone: (415) 567-8131
User Reviews for Fireside Camera
03/15/2007 Posted by rah3a
I don't know if it was because I went in 20 minutes before closing or what, but the sales guy was incredibly unhelpful. I walked in and said I was considering two particular cameras, a Pentax and a Nikon. He immediately told me they don't carry Pentax. I said fine, well can you show me the Nikon. It took them 5 minutes to locate a battery for the Nikon I was considering, and then the sales guy literally sat on a stool looking out the door and answered all my questions with Yes or No without looking at me. I asked for pros/cons, features to consider, etc and his only response was "this one has 10MP and this one has 6MP, nothing else matters". Finally I told him if this was all the help he could give me, I was going to buy on the internet. He then spent a few minutes digging for a brochure and then walked through it with me, doing a statistical comparison that I'd already done on my own. Bottom line -> if you go here, Jeff will not be any use to you in making your decision. You can do much better online. I was able to at least put hands on the camera, but they made me feel bad about taking up their time.
Pros: Prices weren't bad
Cons: Really bad customer service
12/22/2006 Posted by mclemens
I have to say, these guys in there are as patient as you want. Makes novice or pro's feel comfortable. They are COMPLETELY knowledgeable about every item in their store. I highly recommend doing business in this small wonderful store.
Pros: Personal service and patience
Cons: Not open late.
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