10/01/09

very helpful

by jakemann

Had to get a lot of copying, collating, and work done for our employment agency.

I panicked because this is a new responsibility for me within the company.

These folks came through and save me.

• Pros: excellent customer service. not a lot of waiting
• Cons: parking bad, but it is everywhere

01/02/09

Best Color Printing and excellent service!

by LoungeLizardSF

I have come to this store on several occasions with last minute color print jobs and they have always come through for me without gouging with with "rush" rates. I promised to bring them all my printing business if they could get these highly detailed training manuals printed, bound and shipped to my next corporate training. They opened up a house account for billing so I never have to stick around to pay for anything - I just drop and go and they charge my credit card at the end of the month. The ownership and manager seem to understand the needs of its Marina clientele, much more so than other owners in years past. I have been doing business with Kinko's across Lombard for many years because I didn't know there were other options. But since finding The UPS Store on Chestnut, I now have a locally-owned and operated printing provider whose rates and service are so much better than Kinko's. I cannot recommend this place more strongly.

• Pros: Service, convenience, local ownership
• Cons: parking

04/08/08

Don't try to killl 2 birds with one stone....

by em13721

Don't give them anything besides your UPS. They do accept USPS as well as UPS. On two separate occasions I thought I would killl two birds with one stone and let them mail my USPS small package as well. The recipients never received the packages. I should have known better since there was no way to track, but I have never had problems with the USPS before and never thought twice.