rudeness, bad service.
That was really spoiled evening! The treatment was unpolite from the first seconds of our visit (notice: we are normal family: me, my husband and his mother - and we have never experienced as
unfriendly welcome in San Francisco as this one before).
We were waiting for a menu for half an hour. And the first signs of food appeared in an hour (In fact all other clients had their food already, so we were the only people, waitng for a meal).
After waiting for an hour we asked, where is our food, and (that's really nonsence for japanese restaurants) the host started yelling at us.
No excuses!
They just decided that we are tourists (we do have accents) and would never return there again (that's right).
Or they decided that if things went wrong from the very beginning they wouldn't try to excuse or change our opinion.
I was really disappointed.
The food was good (except oysters), but there is no quality that can approve such service!…
Freshest sashimi in SF. I found the elderly couple to be incredibly sweet and charming. If you're expecting the customer service of a chain restaurant, go elsewhere - but come here to experience incredibly fresh sashimi. At the sushi bar, we met a sushi chef from another restaurant who told us that this was the best sushi in SF. I have to agree.…
Amazingly fresh sushi. This is definitely the freshest and best sushi we've found in SF. We read reviews and knew that there may be a wait and that it is just run by a husband and wife team. But there was no wait and the duo was fabulous. So cute, and I felt like I was eating with family. Can't wait to go back!…
Traditional sushi in blink-and-you'll-miss-it digs..
In Short
There's no sign to mark the entrance of Hama-Ko, but the line of sushi lovers waiting outside should indicate you're getting close. The mom-and-pop restaurant (Mom serves, Pop
slices fish) has only a dozen small tables and a sushi bar along the back of its nearly hidden Cole Valley location. Don't expect "kamikaze rolls," or other Americanized versions of sushi. The basic menu is full of traditional Japanese choices, with availability depending on what arrived that day, be it Mexican mackerel or yellowtail from Japan.…
It's not a fake. like other Sushi restaurants in US. As a Japanese who travels frequently from Japan, I would like US citizen to know the place as a real Sushi restaurant. Somebody says the service is not good, but I suspect they are not prepared to experience real rule in this kind of restaurants. I know many sushi places in Tokyo, and many of them have rude owners in accordance with US people's definition. Sorry, but true. Most important is how faithful owners are in terms of taste and quality. I think Hamako is one of the best in the world.…
