Doesn't Recommend

DonSt

Joined 2 years ago

insulting. I had had good sushi and sake here in the past, so I took a friend. We already had dinner and wanted a little sushi and drinks. We spent $100 for 4 glasses of sake and $30 on sushi. All we wanted. Then the mamasan complained we didn't order enough. I thought $130 for 1 hour wasn't bad. She said we have a minimum of $20. I pointed out we had $130. She then said well I mean $20 per person. Then I pointed out the menu says $20 per table. She said, well that doesn't include drink. So, for spending $100 on sake and $30 she embarrassed us and made us angry and she was also pissed off - for what? That is no way to treat a customer.

Recommends

Patrick Heig

Joined 5 years ago

Amazing fish and an irritable sushi chef in Japantown.. Deep in the bowels of the labyrinthine Miyako Mall--through a deserted mezzanine, up a short escalator, through an unmarked curtain door--this pocket-sized sushi spot might be known as one of the best in the city if anyone could find it. Ino is run by a husband and wife team (he prickly sushi master, she gracious hostess in traditional kimono), and is famous in sushi circles for its ambrosial ankimo (monkfish liver), known as "Japanese foie gras." Tips: Call ahead for reservations, order omasake (chef's choice), and be prepared to get the stinkeye from the chef for various imperceptible sushi etiquette infractions.

Doesn't Recommend

acaciatree

Joined 5 years ago

Rudest waitress in SF serves mediocre food and then rips you off with the bill.. Absolute waste of a restaurant. The rudest waitress in SF demands our order with 90 seconds of our seating. (One gal hasn't even had time to take off her coat.) The rolls were small and fell apart because the warm rice caused the seaweed to lose its stick. This fish was good quality, but there are other places that give equally or better quality with a much much much better user experience. The hand roll was the straw that broke the camel's back: It was $6 for something the size of a small dog dropping. It wasn't even cone shaped either. The four of us left no tip and vowed never to return to this place. What is funny is there is a group of ignorant people that praise this place. Why? Well, I guess it is better that you all stay out of my favorite Japanese places. Only people into S&M would find value here. All others, steer clear.

Recommends

OlgaShchur

Joined 5 years ago

Avoid on Friday nights, Great customer service. It is a very great restaurant with a great atmosphere and excellent food and great music and excellent waiters and service

Recommends

gattosan

Joined 5 years ago

Rude, unclean and dishonest. This man and his wife are extremely rude, we've been there many times and every time, he's been rude. He refused to give us our plum paste rolls when we wanted them and refused to give us more wasabe. My wife and I have spent 70bucks plus everytime we've gone there and not once has he ever said thank you, even after I decided to be the bigger man and say thank you. he just hates me. he doesn't know I speak Japanese and he always says rude things about the customers. Once he told his wife that we were strange because we didn't order anything raw, got really annoyed and gave us the worst rolls we ever ate, wrapped in some awful seaweed he dug out from somewhere that he wasn't using for anyone else. Always check your bill or he'll take you to the cleaners. I've seen many people call them out on large discrepencies. She wiped the counter you directly eat on with the cloth that a previous guest used to wipe his hands and face - terrible hygiene. He once dropped the smelt he was making for us and picked it up and just used it. Why do I need to be scared to order food that I'm paying for. Retaliate if he gets rude, keep a track of the food you eat or the bill will shock you. I like to eat in a relaxed atmosphere but this man stresses you out. The food is good but the overall experience is just not.

Doesn't Recommend

masatoUetani

Joined 5 years ago

stay the hell away. I'm gonna break it down to you in simple terms, INo Sushi is a waste of your time.

What's up with grumpy mom and pop's sushi restaurants? I'll take it only if the food is insanely delicious (which this was not) and to boot, the mom brought out sushi I didn't ask for, and to make up for it she couldn't use that abacus and was way off on the bill.

Hey, I've read the reviews and if you want the opinion from someone that's actually from Japan and knows the market, I can tell you right now, Ino Sushi is a place that caters to people that order "californian rolls".

Spin it another way and head over to Hama-Ko Sushi in Cole Valley. Similar operation except the fish is from a reputable vendor and they WILL serve you if you wait. None of this "no reservations, no serve" BS. Hama-Ko Sushi 415-753-6808

Doesn't Recommend

robertscontrino

Joined 6 years ago

No Sushi for you. You go now.. I think they added an extra letter for Ino Sushi when they named the restaurant. It should be called NO Sushi.

After waiting 30 minutes and letting 2 other couples go ahead of me since I wanted to place a order to go. The wife gave the order to the chef and in a irritated voice he said I am to busy to serve you.

I told the wife that I heard you have the best sushi in Japan town and I drove all the way from the east bay to try it.

She said go speak to the Chef to see if he would change his mind. I walked past the curtain and took a look inside and he completely ignored me.

I then told the wife that I am not going to beg to eat here all though they were very happy to place a to go order for a Japanese customer right before me.

One other note they had 2 other to go orders waiting to be picked up. The wife dropped the chop sticks on the floor along with paper she wrapped the sushi box with. I expected her to get another set but she picked them up and used them like they were clean.

I would avoid this place unless you want to have attitude along with your sushi.

Head to Sakae or Yuzu in Burlingame if you want really good traditional sushi with out the attitude.

Doesn't Recommend

canuckle

Joined 6 years ago

RUDE, AWFUL AND MEAN OWNERS, please do not support this poor service restaurant!!!!!. I called 2 weeks in advance and asked to reserve a table for 9 people. The man who answered was rude, provided short answers but did take the reservation. I left my name and telephone number. We showed up in 2 separate cabs which came from downtown. The restaurant was CLOSED. Sign said closed for 2 weeks. I can't believe they did not call to let me know. Sure, I should have confirmed (or better, they should have called to cancel) but this restaurant did not even have an outgoing message saying they would be closed. Why did the manager not call? Why accept the reservation? This place stinks! Please go elsewhere. Also hard to find, parking is not easy, reputation for difficult and rude staff........

Recommends

mjpatane

Joined 6 years ago

great sushi. Ino sushi is the real deal, the best sushi in SF by far. Fun atmosphere family owned and operated. The sole chef who also happens to be the owner is great. Those scumbags who gave the place a bad rewiew should be shot and their homes burned down, they are the type of cheap individuals who find solice eating off of the color coded plates at Isobune

Doesn't Recommend

takeda22

Joined 6 years ago

Never, Never, AGAIN!. I have a same experience of Scott, the last commentator. If you can understand Japanese, YOU MUST NEVER GO AGAIN. The sushi is oridinary one. Not so bad, but not surprising one. The terrible chef--his charactor. He is always yelling to the employees or customers. "They must eat much more!!!" "Why you are such a foolish!" Once I claimed, he was very creep to put prentty of Japanese hot pepper in my sushi. It's far from Japanese hospitality.

As you know, WE ARE CUSTOMERS. It's totally up to us what we order. Although I only ordered 4 piece of sushis, miso soup, and small sashimi, my bill was over $100. I, never ,.ever ,ever go there again.

Ladis and Gentleman, GO REAL JAPANESE RESTAURANT. I definitelly recoment you not to go there.