Sumi
San Francisco, CA 94114
Phone: (415) 626-7864
- Price:
- $$
- Cross Street:
- Collingwood Street
- Hours:
- Daily 5:30pm-10:30pm
Editorial Review for Sumi – by Joanna Currier
In Short
This intimate dining room boasts more than 20 years of neighborhood history, with consistently lauded service, ambience and fusion cuisine. Menu favorites include an appetizer of duck breast confit and miso-roasted chicken with smashed potatoes. Comforting fish and meat dishes often feature Asian components such as soy, wasabi or ginger. Regulars swear the house-made creme brulee is the best in town.
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Insider Tips
What to DrinkThe restaurant serves beer and wine only--and is known for its small but special list.
Save MoneyAsk about the prix-fixe menu served daily 5:30pm-7pm.
User Reviews for Sumi
12/29/2007 Posted by mercedesreel
I forgot to sign the check and I left my credit card in it. The same night I checked my bank account, and they charged me for the dinner without tip. I went the day after to pick up my card and ready to add the tip, and I found out that they already wrote the tip, and they were ready to charge me for it without my consent. That was not acceptable and I changed the tip for an inferior amount to show my discontent with this way to handle a customer's check. Three days later I found out that I have been charged, no the amount I signed for, but the amount they initially wrote. Obviously my complaint is not about the amount itself, which is $4 up, is about the inappropriate way to handle a customer's credit card. Just in case somebody from Sumi reads these reviews, this is for you, making extra $4 means that you have lost two costumers, and I will make sure all my friends and coworkers (and they are a lot), are aware of the way Sumi mishandle customer's money with a collective e-mail.
Cons: Customer service
10/24/2007 Posted by jjarratt
I would have given zero stars, but it seems one is the minimum ... Having just moved steps away from Sumi, my husband and I were eager to try it out - it always looked so cozy and romantic every time we walked by. Unfortunately we were not given the chance to eat there and will never go back. Last night, we walked in at around 8:45 for a late dinner. A nice gentleman said he would set a table for us - the cute, intimate window table. Seconds later, another couple showed up - obviously regulars or VIPs. To our horror, the other couple were seated at the window table - the one that had been prepared for us - with the host/owner's approval!! We were then offered a much smaller table (about two inches from the other couple), which we declined. We were then offered a table that was currently occupied (but "they were just finishing desert"), at which time, we decided to leave. For good. We felt like we were in an episode of Seinfeld - maybe Bizarro World!! In addition to the whole situation being weird, it was just plain rude ... no matter if that couple was Hollywood A-listers or the King and Queen, it was totally wrong for the restaurant to shove us aside. We are local and we spend A LOT of money eating out ... sorry Sumi, in Julia Roberts's words from Pretty Woman, "BIG mistake!!"
0 out of 1 people found this review helpful
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