Auto Analyst provides excellent service and is the reliable family owned shop you've been looking for!. My family and i have been using Auto Analyst for about 3 years now and have been very satisfied with their work, making the chore of taking care of our cars painless and easy. My mom and sister have a problem "bumping things", as they like to call it and auto analysts body shop has made some of our bashed up cars look like new!!! They are always friendly, reasonable priced and will take the time to explain. They are also very honest and will even let you know if a certain repair can wait till next time, an important aspect for many of us who are on a budget. My family has been more than satified with their work and i think you will too!
Better BMW service than BMW.
My BMW has finally departed under the watchful eye of Auto Analysts. Let me tell you how.... since birth, they did all work to factory specs and kept my car's warranty in good standing and running well. Almost every time I came in, they gave my baby a free car wash (I think they give all their customers a car wash with more than $200 of stuff done (other than oil change, what BMW work is less $?). After twelve plus years of getting me reliably from points a to points, my car was towed into the shop.. Herman commented if I remember he asking me when I will get a new car and I always replied, "when I run it into the ground".... - well, he said, "it's there." I had over a quarter of a million miles - not bad, especially with my lead foot (I drive aggressively defensible) and not always listening to my auto doctors (ie. how'd my filter get clogged? - by not paying attention to that sticker that says you should come in last year ... I do the same with my dentist, how'd I get that cavity? - a check up more than every two years will help... duh...)
ANYWAY - Got a M5 now & given my lead foot, I'm sure I will visit the family of Auto Analysts to keep my new wheels rowing to over 250,000 miles and hopefully the Mother (Lara) won't be investing in gold futures and keep their prices competitive (not always the lowest but the work, attitude, integrity and little extras is worth the investment)
Only disappointment was one of my employees, wanted to go out with Ceasar but instead he gets engaged to a beautiful smart (rich?) girl instead. Other than that - do trust the family at Auto Analysts - I do.
You can trust them!. I had been going to "the dealer" for a long time, but I never felt like I was being told the truth about what my car really needed. When I heard of Auto Analysts from a friend I was very happy to have finally found a shop that took the time to explain to me what my car needed. I have an Audi A4 and it has been running great since I started taking it to Auto Analysts. The best part is that I didn't have to wait a week to bring it in and only took them one day to do my front brake pads, rotors and an oil change.(Not to mention they washed my very dirty car for me too: ). Thank you Cesar, German and to their mom and sister who work in the office.
I would never go near the dealership again thanks to these guys. These guys are incredible. I waited a week and a half for an appointment with the dealer (won't mention which one) and left my car there for two days. After this amount of time they told me they needed more time to figure out my complex strange noise issue. My gut told me to get my car out of there. I found these guys in the Yellow pages and they told me to bring it over. Herman (one of the owners) listened to my symptoms, took my car for a test drive and had me out by the end of the day with the noise totally gone. The entire bill was less than 300 bucks including parts. Last month went back for a full service and my car has not run this well since the day it rolled of the dealer's lot. Incredible service, incredible family and the only logical alternative to the dealership. Many thanks, FH Medcalf.
Outstanding customer service and excellent follow up. The kind of mechanics you would pray to find in the city.. I bring my 560 SL Mercedes Benz and my wife's 528i BMW to this family-owned business. I would never take it to anywhere else. My experience is always wonderful. The family is always friendly and professional. They moved from Broadway and Sansome to Howard Street between 5th and 6th. The location is convenient (easy BART access) and the team at Auto Analysts are genuinely concerned about my vehicles and me. I have met may of their certified and factory trained mechanics and they are also incredible. They really know their stuff and leave the area dealers in the dust. Once you go there, you will never take your auto anywhere else. Keep up the good work.
Not Recommended. I brought my 2001 BMW to Auto Analysts for a brake job expecting a better deal than what I would get at the dealer. Two rotors and 4 pads ended up costing $950! We had several conversations on the phone and they didn't follow up with me on things that we discussed. I would not recommend this shop for service
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