04/06/09

No Longer a Hyatt hotel

by WolvyMan

Pls be advised that hyatt hotel and resorts dont owned this bldg no longer. They are now a renter of this bldg for unlimited time. The staff are still up to hyatt standard but the serviced somewhat not there any longer. Pls be advised. Still a lovely property.

• Pros: conveniences
• Cons: No longer a hyatt hotel

10/30/07

Top Notch Service and Value

by lool

Stayed here 10/26-29/2007 PRICE: I booked our room back in August through their website and got the Park and Play package ($199/nt) included Basic room, Parking and Breakfast for 2. Called reservations a few days before to guarantee late arrival and their manager upgraded us to a balcony room. (Business Plan floor) Clean, modern design and large by SF room standards and the most comfortable bed!! Room Service & Minibar are *very* overpriced - but hey its a 4 star hotel!!! Parking rates are now $55/night (in/out if you're guest) but I made sure to get a rate that included parking as we needed a car on this trip. ROOM: Balcony wasn't large, but was a nice touch for some fresh air. In-room safe was much appreciated and soft fluffy towels were great. I hate the smell of Portico bath products, so I brought my own. SERVICE: Evening turn down service was lovely. (Don't forget to tip housekeeping!) Concierge was able to secure us reservations late Friday night to one of SF's best Sushi resturants (Ozumo) with 10min notice. When running late for an appointment we realized we had left our sunglasses in the car. One of the valets ran down to our car, retrieved them & hand delivered them before we left the property on a *very* busy holiday weekend day. Never did make it to breakfast...Able to print out my boarding pass in the lobby before the airport! They have a Car Rental on site (Budget) if you want one at last minute. LOCATION: Hotel is close to all the tourist places w/o being right in the midst of them. Walking distance to shopping/Ferry building (great for a side trip to Sausalito!)/ BART Station/Street Car. 10min cab ride to Fisherman's Wharf/ Haight Ashbury (~$15) OVERALL: For a older, concrete, convention hotel, the Hyatt made a romantic weekend perfect by being polished and professional. I appreciated the service that was promptly there when needed & discreetly disappeared when not.

• Pros: Service!!!, location, bed are uber-comfy, secured floors, housekeeping
• Cons: Overpriced room service, Parking - if not included in room rate.

07/05/07

Just plain average.

by maryjatkinson

The main thing that bugged me about this place is that the website shows a beautiful view of the Ferry Building and the Bay Bridge, but you can't actually SEE any of this from ANY of the rooms in the hotel! It's only visible from the walkways to and from the rooms. As a visitor from out of state, I would have appreciated a more honest approach from the website, since we ended up paying up for a room with a balcony and a view, which mostly consisted of the side of another building. I was also disappointed by the "atrium," which houses like 20 fake ferns. Isn't an atrium supposed to be filled with lush [live] greenery??? Whatever. The rooms were okay, but a little small, and again, the view was less-than-impressive. The location was good for taking the trolley, shopping, and visiting the Saturday Farmers Market at the Ferry Building, but for us, it was too far from the other scenic sites (Fisherman's Wharf, Golden Gate Park, etc.). Just make sure before you visit San Francisco, you really research where you want to go before booking the hotel.

We also saw SO many cute bed and breakfasts everywhere during our visit and would probably stay at one of those next time.

• Pros: Close to shopping
• Cons: Not really close to that much else, and not very well-appointed.