Bridal Galleria

02/01/10

My worst nightmare

by m w at Citysearch

I am always a size 2 and when I tried on the dress over there, she said that a size 2 is the same as a size 8 for wedding dresses, which I found out later on that is the truth. However, after I order a size 8 dress that cost over 5000$, six month later I had my first fitting and the dress was more like a size 10 or 12 regular size not wedding dress size. If I didn't hold on to the dress, the dress would fall on the ground.

I had no time to re-order a new dress, so they sent me to their seamstress who had to deal with a dress that have a lot of beading details on the corset part and she had to take like almost 10 cm from each sides.

It came out ugly because it's not the right shape and not looking right. I had to wear 2 bras with full padded on my wedding day in order to keep the dress on.

I ended up paying almost 6000$ for the dress that didn't fit me, and they didn't even have the courtesy to apologize and admit their fault. I would never suggest any of my relatives to this store.

• Pros: lots of selection
• Cons: not professional

10/29/08

Right place for Wedding shopping..

by margaretm_94133 at Citysearch

Needed a nice dress for my Wedding. I found this place online. Bridal Galleria is leading salon in style and innovation store is a complete wedding center. Men's formalwear store is next to the bridal showroom. I was confuse which dress should I get for Wedding. Experts helped me in selecting the dress. Perfect Professionals in making Wedding Dress.

03/21/08

Nice place

by alicia11 at Citysearch

I personally found this to be a good place to shop for a gown. Yes, it's a bit run down, but the dress selection is really good. It is true, customer service is average and the idea of chosing your dress from a binder is not all that romantic. Yet the dress selection is quite decent. And after all, isn't it all about the dress at the end!

11/29/07

The Absolute Worst

by sfcls at Citysearch

I went to a dozen bridal salons in the City and Bridal Galleria was by far the WORST. For my initial appointment, they lost my name and so I had to come back another day since they didn't have a consultant available to work with me. When I finally did get into to try on dresses, I would say the service was fairly average. They did have one dress that I wanted to try on a second time. However, when I went back, they had no record of my previous fitting so they didn't know what dress I wanted to try on, even though I had specifically told them I would be back to try on this one dress. I had to look at 20 or so dresses before they finally managed to figure out which dress I wanted to try on. It was such terrible service that even if I had found the dress of my dreams - which I didn't - I would have tried to find another store that sold the dress. There is no way you can trust a store that loses your name AND your file with such an important purchase. Bride beware. Maybe they'll lose your dress.

• Pros: Moderately priced dresses.
• Cons: The worst service imaginable.

04/10/07

bridal galleria

by inga1011 at Citysearch

i had a really bad experience here. i was excited to go there for a wedding dress and i made my appt. when i called they asked me 20 questions, one being my dress budget and one being my wedding budget. i told them thinking it was a typical question for all bridal shops. i showed up and the girl put me into a very hot fitting room. it was so hot, i was sweating ( and i normally dont) and then said to wait in the fitting room while she brings me dresses in my price range. the first 3 dresses were not what i was looking for at all and i told her that and she said, " but they are in your price range" at that point i told her to forget about my budget and bring me dresses that i am looking for, because if i happen to fall in love with a dress i will buy it. ( as most girls do), she continued to bring me dresses that i didnt like and told her i didnt want that style. she didnt make any recommendations on her own and even at one point made a rude remark about the style i was looking for. all in all it was a very bad experience. looking for a dress should be fun and exciting. i felt unwelcome in her store, i felt uncomfortable asking for the styles i wanted again and again and again. even if i found a dress i liked there, i would not give them the pleasure of having my money. i would try to find that style in a different store

• Pros: designer dresses
• Cons: service!