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Auto Symphony

1525 Van Ness Ave
San Francisco, CA 94109
Phone: (415) 292-3300
Citysearch

User Reviews for Auto Symphony

4 Star Rating: Recommended

03/26/2008 Posted by newenglandtransplant

Auto Symphony has installed security systems and CD changers in my 2 cars. The work was done on time and at the price they quoted. The staff was knowledgable and answered all of my questions. Their location is convenient and the covered parking makes it a snap to get in and out of on busy Van Ness Ave. Recently we had to replace parts for one of the security systems. The original part was sent to the manufacturer. We got a new one back and it was installed right away. All I had to pay was the installation charge. I've referred friends here as well. I'll be back in the future.

Pros: Selection, Knowledge, Location

1 Star Rating: Not Recommended

06/20/2007 Posted by abcdef3

I agree with the other poster- this store will cheat you- they are dishonest, unhelpful, and nasty. Specifically, they agreed to remove my car navigation system (which they sell) and send it in for repairs (and charged me for this) but them decided that I should sent it in (at my expense) instead- then, when it came time to reinstall it- they doubled the price (and only went back to the original price when I pointed out that I could see right there on their computer screen the price agreed upon) and then they broke the machine while attempting to reinstall it- their tech wrote me a letter admitting they broke it- which I kept (for any doubters)) but instead of taking any responsibility- handed me back the broken item and told me to send it (again, at my expense) back to the company b/c "the company might fix it for free if you the customer asks, but not if we ask". I will never go there again, and if you do, you're a fool.

Pros: None

Cons: See review

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