08/06/09

They should be prosecuted for animal abuse

by FoodWallah

We have had difficulty finding a groomer who can do the fussy cut of a Bedlington terrier and went to Leonard at Russian Hill Dog Grooming because he has experience with the breed. He did a terrific cut -- but at an unacceptable cost to our sweet puppy: He gave her clipper burns on the underside of her tail (at the base) and on her ears, and the day after she was groomed, both ears became infected. We ended up with a veterinarian's bill for $246, as well as days of misery as the puppy suffered, scooting and trying to lick the wound on her tail.

These people should be prosecuted for animal abuse.

• Pros: Nice grooming
• Cons: Injuries to our dog

12/30/08

Wow, this is a great place

by anneMarr

Wow, I couldn't believe the previous reviewer who used the words "despicable" and "nightmare" in describing this dog grooming salon. I have been taking my dog to Leonard and his great staff for 2 years and have never had a problem with them at all. They have been nothing but friendly, professional, and loving to their "clients". Not only are they dedicated to their profession, they also live in the neighborhood, and understand the importance of maintaining good relationships with all of us who bring our pets to them.

• Pros: great cuts, just be specific with the groomer

12/22/07

dog grooming

by mingie

this place is an absolute nightmare ... as are the bullies who own and run it. truly despicable. do yourself, and more importantly, your pet ... run as fast as you both can and never, ever set foot in this place. trust me on this one. i promise i know what i'm talking about. they should be shut down, but for some reason they continue to be in business.

RUN!

• Pros: good cut
• Cons: awful, awful, awful people and treatment of customer ... imagine how they are with your pet!