Hotel Triton

342 Grant Ave
San Francisco, CA 94108
Phone: (866) 543-4787

48 Reviews | Write a Review

Cross Street:: Sutter Street

Best of Citysearch:: Pet-Friendly Hotel 2007

Editorial Review for Hotel Triton – by Sid Hollister

In Short
A mural of the god Triton presides over the boat-shaped reception desk of this whimsical yet tastefully designed hotel. The lobby is furnished with curved gold chairs, a purple ottoman and plump, comfortable couches, all designed by local artisans. The 140 guest rooms have received the same imaginative, individual treatment. Though not overly large, rooms are comfortable and well-furnished, with armoires, framed watercolors and honor bars.

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Insider Tips

The Extras

Friendly pets can stay in standard rooms for no additional charge, but a pet-liability form must be signed upon check-in.

Know Before You Go

A handful of suites were designed by celebs like Carlos Santana and Jerry Garcia.

Save Money

Guests with laptops can access the Internet from anywhere in the hotel for free.

User Reviews for Hotel Triton

Citysearch (14), Trip Advisor (34 ), All (48)

kitschy but all style over subtance

10/25/2007 Posted by berrigrl

I am a San Franciscan with a long distance relationship. My boyfriend comes out on business a lot and I pick out hotels for his business to book so I can stay and give recs to friends. I was excited to try this as it is so cute and has that parker palm springs 70's feel. But they seem to have forgotten the first rule is to start with the bed. It was awful and the sheets were cheap and scratchy like a motel 6 and we were cramped in a tiny room like a Paris hotel. Lucky we had my flat to go to. So his company paid for 4 nights and we only stayed one sleepless one.

Pros: very retro postmodern look

Cons: uncomfortable bed!!

All hype, no service -- Update

09/16/2007 Posted by sfdreeming13

This hotel was a complete disappointment. Sure, it looks cool, but the rooms are very small and the staff doesn't know the first thing about customer service. Upon check-in, after waiting four hours for our room to be made ready, we ended up having to wait even longer, because the front desk sent us to the wrong room. And if you need help with your bags -- hire someone off the street, because the Triton's staff will not assist you. The evening wine reception is merely a few bottles of cheap wine in a tub of ice and the cookies look like Keebler packaged cookies laying on a plate located on the front desk. The rooms are clean, but it takes all day for them to be done. We returned to our room each afternoon (around 3pm) and three out of four days our room still had not been cleaned! And after spending close to $1,000 at the Triton, upon checkout all we were asked was, "Did you take anything from the mini bar last night?" No "Thanks for your stay" or "How did you enjoy your stay?" Clearly, the Triton has let hype go to it's head. I've stayed at lots of SF hotels, and this one is by far the worst. If you are looking for a cool boutique hotel, do a search -- San Francisco has tons of them. Stay away from the Triton, unless you simply want to say you have stayed there, because that's all your money will get you. UPDATE: After contacting Kimpton, the manager of the Triton contacted me personally and compensated me for my negative experience. I will give the Triton another chance thanks to proper customer service.

Pros: Location, decor

Cons: Customer service issues, very small rooms