ALWAYS EXCELLENT SERVICE. I have been purchasing a special after shave from Jacqueline's for about 25 years and have always been treated with a respectful and friendly attitude. Lately I have phoned for my order and I am immediately recognized as a long time customer. They know my needs as they keep each customer's information on file and my transaction is short and pleasant. Although I do not live in the San Francisco area, I will continue to patronize Jacqueline's!
Unbeliebably rude. As a designer in the fragrance/cosmetic industry the store was actually interesting enough to get my attention initially...the windows were littered with old fragrance bottles taking me back at least a decade... Any way after returning from getting a coffee at the local Starbucks I entered to see what the store had to offer.... A Frenchman asks in a mono-tone lull.... how may we help you... I responded by asking to see a Versace bottle that was at least 15 years old... the man looked at me reluctantly and I felt as though some explanation was in order, so I told him my area of work... with much hesitation he gave me the fragrance&... as I was about to begin complimenting the Frenchman on his shop he began to hurl insults and commented that I was wasting his time... I was in the store for a total of 90 seconds MAX... so shocking and hysterical, the ignorance, I could only laugh aloud and walk out... The only way I would recommend buying anything from this man would be if I was stranded in the Sierra Mtns for 2 weeks with no soap and water, then got called in for a face-to-face meeting with the Queen of England herself.
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