03/25/09

I should have learned my lesson

by partaaaay

I should have learned my lesson, but 2 years in a row now, Neiman has been "burning me" around Christmastime.  By this, I mean that I constantly receive emails from them saying that there's still time to shop for a xmas present,...and they just don't send the gifts on time.

I swear, if it wasn't for their goodies I can't find anywhere else, I'd totally stop shopping from them in a heartbeat.

01/25/09

for crying out loud!

by tanya86

I just received an order I placed through this store today. The bad part is that I ordered it even before Christmas and it's just now that it arrived? This was part of a Christmas present, for crying out loud!

01/18/09

RUDE help

by kdlc

so i totally shop online coz i'm too lazy to go to the store, and am not too enthusiastic about the stuck up help, as a matter of fact, which is one of the major reasons. but when i get jipped with a bunch of completely ugly stuff, i have to return them, right?

well, if i send it through the mail, i'll get charged shipping, so i have to return at the store.

what i always encounter is RUDE help, who act as if i just did something wrong to one of them or something. same thing, san francisco or palo alto stores.

considering i literally spend several thousand bucks a month on these bas$@%^&, i really do think i deserve better customer service!