Very Good Service & Friendly. Great experience. Very friendly and customer service oriented. Service rep explains exactly what the repair was and will be up front if more repair is needed. Overall a very pleasant experience. Much better than the big dealers.
charge 240$ for check engine light service.
Around city average is 95$ !!!!!!!!!!!!!!!!!!!!!
Gay yes but not that overpriced ...........................
Great place to take your car. After a recent bad experience when I was forced to take my car elsewhere for sudden repairs, I was reminded how happy I am that my usual car maintenance and repair place is Cowden. The friendly staff take the time to explain everything thouroughly, are upfront about costs, and give a lot of detail on the work being done and why (if any) parts are needed. They are very realistic about advising what you need to do in the short term and in the long term for a safe and well run vehicle -- they don't push you to get everything done at once. My husband seems to think that they might be a bit more expensive than the average repair shop -- I can't really compare costs to anywhere else so I can't confirm or deny that -- but the excellent customer service and approachable staff will keep me coming back to them with my VW.
Best Auto Repair Anywhere !. I have owned my own auto repair facility in Minnesota (15 years) and worked at new car dealerships. Also I have worked at independent auto repair shops in Carmel, Santa Cruz, San Francisco and Sacramento as well. I was also fortunate enough to work for Cowden Automotive. Paul Cowden is the most professional person I have ever known. To say that he is thorough in all aspects of running his business is an understatement. Paul Cowden sets the example that all automotive repair shops should follow. Paul is so well spoken about his knowledge of cars that it leaves no room for doubt about what's been done to your car and why. His customers are a lot better educated about cars than a lot of mechanics I've known. And Cowden Automotive ALWAYS does the repair correctly. No cutting corners here with low quality parts or improper service procedures. On top of all of that he treats his emplyees better than any other business I have ever worked at. Again he sets the standard that other employers should live up to. Sincerely Mark G. Pflepsen, Sacramento, California.
Postive experience at Cowden.. They were friendly over the phone and in person. The owner went over every part of the bill with me, explaining each cost, and what the repair involved. He followed up with me the two days when I had additional questions. The garage is clean and well organized. I am happy with my repairs, and plan on returning the next time something happens. They only con would be that I had to schedule almost 2 weeks out for repairs; perhaps because I had to have major work done that I knew would take a full day's work.
Editorial Review by Citysearch Editors. Since 1978, gay-owned auto shop with male and female technicians specializes in foreign vehicles, major repairs on Volvo, Volkswagen, Japanese makes.
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