Taxis >Yellow Cab Co-Op
1200 Mississippi St, San Francisco, CA | Directions 9410737.751140 -122.393466
Hours of Operation: Monday - Friday: 8:00am - 12:00pm ; 1:00pm - 5:00pm
Neighborhoods: Central East, Potrero
I'm giving mad props to cab No. 1000 because it got me out of a jam on a traffic-packed Wednesday after a mini BART meltdown. (Why has BART had so many problems recently?) It took me quite a while to hail a cab, which I found puzzling because it was rush hour in the Financial District, but when my driver came, he was no nonsense and awesome.
I always want cab drivers to be like Alex Rieger or Elaine Nardo or even Louie De Palma picking up a random shift but definitely not like Bobby Wheeler or Reverend Jim. Tony Banta? I don't know whether I could handle him. Anyway, they're never like any of those awesome characters. SF cabbies are much better than their other-city counterparts, but there are still louses among them.
The guy driving No 1000? Not a louse at all, and when I asked him to drive to Potrero Hill in a particular way, he did so. He asked about a couple of different alternatives while we were going (because there was a lot of traffic), but he didn't ask after he had made a move, and I could tell he actually did want to get me there quickly rather than just keep the meter running. A nice tip for him, and a nice review for Yellow Cab--at least until the next John Burns gets lost. But even if he did, he'd probably let me stay at his apartment? He's just too nice, that John Burns, for a cabbie and for a character on a TV show that already had two nice guys
This review is for my experience today with yellow cab. From start to finish my experience was stellar.
I use Yellow Cab at least once a week. The majority of the time, they are at my apartment with 10 minutes, and, their drivers are expedient and courteous.
my wife and I went to a party and needed a taxi to get back to a friends place. My wife mistakenly left her phone in the taxi... so we called the phone and the driver picked up and he indicated that he would bring the phone to our residence. So he came to the building, but my phone was inaudible and I missed his call.
So the next day I called his phone, (i had it in my missed calls list) and he told me that he gave the phone to the lost and found! I thanked him and also apologized for making him come out of his way again... I just thought that was above and beyond the call of duty, especially since it was us who were at fault.
Rockin customer service Yellow Cab of SF! When I need a taxi in the city, you guys will be the first ones I consider!
I called for a cab in Potrero Hill yesterday, and it was ready for me inside of a minute. The guy on the phone was professional and friendly. The driver went an address I know well, and he took the absolute shortest path.
Francoise should give lessons to all other drivers out there. She was pleasant, engaging, had a wonderful French accent (despite living in the States for longer than I've been alive), and didn't mind when we verbally assaulted her with our horrible recollection of French words and phrases.
Good service. Prompt and polite.
Called 24 hours in advance for a 6am pick up from Jones St & California St. To SFO Airport. A good, hassle free cab experience. A) Dispatch were swift to take the call and professional throughout. B) Cab arrived as requested at 6am.
Note: as I was staying at a private residence and not a hotel/hostel and also did not have a local contact number they advised I wait outside just prior to the pick up time so that the driver wouldn't miss the address. Simple and effective.
I've had 3 early appointments in the last two weeks that I required/indulged in taxis for. Yellow Cab was 3/3 in on-time pickups, and I appreciated that they call as they approach. The last driver, a female (1 of 2 I know they employ), even came to the door when I didn't answer. In some cities such consistent service might be standard operations, in San Francisco it's a downright miracle.
Professional automated phone message to start with. Picked up by cab driver Basem. If it's just me, I always hop in the front & talk to my cab drivers like they're my friends. :) After chit-chatting with him, I learned how Yellow Cab Co has a really great system, every cab has a GPS tracker on it so the dispatchers can send the nearest cab to pickup spots. Basem had just dropped someone off at SFO so I was on the way for him to pick me up. The company also gives a 5 minute warning phone call before the cab driver arrives. Anyway, I'm a firm believer in this company now, in stark contrast to the * service from other cab companies, and how Basem said after working for 20 years he would never work for any other company bc he thinks Yellow Cab has the best system. Credit cards accepted btw.
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