Sushi Groove South

03/03/08

Horrible Horrible Serive! I will never eat here again!

by Drybones

I'm a local resident who doesn't go out to eat as much any more because an experience like this ruined eating out for me in gerneral. I didn't expect fine dinning only a hip little sushi bar since that's what my friend told me to expect. There was nothing wrong with the atmosphere, it was indeed hip, but I can't believe some of the girls they hired as servers. This was indeed some of the worst service I've ever had. She knew almost nothing about the menu, was incredibly rude, and seemed to be on "something". After looking around it seemed like a large percentage of the serving staff was on "something"(I don't know this for a fact but it seems highly likely) Anyway orders were forgotten. We were forgotten, and we felt very insulted for spending money here. As I left i tried to remeber the server's name so I could write to the owners, but realized she never introduced herself. But she was blonde and not very nice(understate of the century), I can't imagine she'd still be working there but if she is I feel sorry for whoever else sits at one of her tables. I enjoyed the food, but other places of similar price offer better quality and selection without having to deal with the kind of service I had to endure. I'd like to think it was only an off night for a server but several people I spoke to had very simmilar experiences. So I don't recommend this place to anyone in fact I say avoid it like the plauge. Because of this experience I'ved turned over a new resolution to cook more at home, so I never have to deal with an experience like this again.

• Pros: Nothing
• Cons: Service

10/03/07

Re: Rude Hostess

by sfgreen

I have experienced the rude hostess as well and was very surprised. I have been eating at Sushi Groove on Hyde for three years and have started to go elsewhere because I had the hostess literally laugh in my face when I came in without a reservation of a Tuesday night.

• Pros: Great sushi
• Cons: Awful service

09/04/07

Rude Hostess

by vaportrail

I've been a Sushi Groove regular for many years--Even before I moved less than a block away three years ago. The constantly changing staff has lost the neighborhood feel. Last night I was rudely turned away even with empty seats in the restaurant. Hostess was rude and uncaring.

I live 600 feet away, and I wont be back. Sad.