Bay European Automotive

12/15/08

Best in the business!!

by Joshrouge at Citysearch

I met Bruno some 6 or 7 years ago to put a mirror on my 87 Saab convertible. It was the least of my worries as I have since had my share of sad Saab stories. Calling around town that first time finding other shops difficult and pricey, I finally found Bay European who was not just reasonably priced, they were also timely and told to come on down. In fact In all of my sad Saab stories Bruno and his team have been there to put the pieces in order in timely manner for a modest price. We have done quite a bit of business over the years as I have recommended my friends and family when asked if I knew of a shop that did good work. I am pleased to share with all who access this site that Bay European has shown to be courteous, professional and experienced putting their customer first, and is highly recommended.

• Pros: Great Work!
• Cons: none

12/12/08

Do Not Use This Shop

by asa1 at Citysearch

Do not use this shop if you care about your car. If you have a beater you're driving into the ground, then maybe. I have a 2003 CL 600 that Bruno said he could fix, no problem. He is a small old shop that does not have the tech and I should have known better. But, he talked me into letting him take a shot. Bc he didn't know what he was doing, it took him 2.5 months to fix it mainly relying on his friends over at Mercedes Benz of San Francisco to come over after work to help him out. The result was a bunch of cosmetic damage to my car b/c it was there for nearly 3 months. Bruno said he would either fix the problems himself or pay for a shop to fix it. As of today, he has now refused to do so b/c the estimate of the damage he caused (nearly $7,000) is too high! I will have to litigate get him to honor our agreement which is in writing. Go elsewhere. There are too many other good independent shops around to use than taking the risk with this guy.

11/09/07

#1 AUTOMOTIVE REPAIR

by brigettakitty at Citysearch

15 years!! That should say something! I have found Bruno and his team to be STRAIGHT FOREWARD, FAIR, AND TIMELY! Qualities hard to find when it comes to auto repair and service.