Terrible, sloppy work on a simple dye job. I could have just spray painted the shoes myself for a cheaper, more attractive, less toxic result.
Awful customer service on top of that. I was told my shoes would be ready on a Monday. When I called on Wednesday to check on them, I was told they were ready. When I went there, they were in the process of doing them -- seemed like they were only working on them because I called. When I pointed out the more obvious mistakes (dye smeared all over inside of shoe, shellac sprayed on part of the shoe (why?), etc), the guy said there was nothing wrong.
Basically this place ruined a pair of beautiful shoes from Spain.