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What People Are Saying About Chase
The Editor
Contributor
Citysearch
Offers home loans, credit card services and commercial banking as well as retail banking and financial services.
12/06/05
Waiting Lines at the Bank
by nanguneri at Citysearch
The waiting lines at the banks in general have gone down with the exception of Murphy's law that just when you arrive the lines are long.
Reasons: Banks have eliminated the number of tellers even though the number of teller windows are unchanged
Second, many people lack facility of direct deposits
Third, banks are doing two things that could be avoided during the teller process. One is check approval above a certain amount needing management approval. Two, banks are busy printing receipts of transactions instead of asking the customer if they need one.
Fourth, the drop box facility is almost gone due to liability and added expense and so the lines increase when people receive hard checks.
Other: Banks do not share times of high and low traffic to help customer plan bank visits. Sharing data and understanding what the customer wants are key to the great waiting line experience.
- Pros: ATM, Online, Electronic
- Cons: High Traffic, Coomunication, Data
06/12/02
long lines
by jameswevley_citysearch at Citysearch
No matter what time of day it is, there always seems to be a long line at this bank. Their free checking account is pretty nice, but, I'd advise someone to get direct deposit and/or use their drop box for deposits. I waited in line for almost 30 minutes once.
The Details on Chase
Know Before You Go:
Personal banking services include checking, savings and retirement accounts and investments.
The Extras:
Access your account, pay bills, transfer funds and more through the Washington Mutual website; the service is free.
