Walzwerk

Birthday Bummer. That "tough" East German schtick has just crossed the line of demarcation! Walzwerk screwed up my boyfriend's birthday reservation, blamed me for it, promised to call back to see what they can do, and never did, forcing our party of 8 to make last-minute changes to our birthday plans on a Saturday night!

Here's the story: A week before my boyfriend's birthday, I left a message with Walzwerk to reserve a table of 8 for 7:30 pm on a Saturday. The next day, "Hilda" (Hilga?) of Walzwerk called me back, leaving me a voicemail, to confirm with the same exact details. I saved the voicemail.

At 6:35 pm of the Saturday night of my boyfriend's birthday dinner at Walzwerk, an irate female employee (sounded like Hilda/Hilga), said, “[My name], why aren’t you here?” She claimed that we were supposed to be there at 6 pm. Given the voicemail confirmation, the mix-up was clearly on their end, which she refused to acknowledge. Instead, she said, “Well, what do you expect me to do? I can’t hold it!” I asked, “What do you expect me to do… it’s a birthday party in less than an hour!” Said she would call me back to see what she could do. And, did she? No, of course not!

I get it. Mix-ups happen, but to not admit to your mistakes and shift the blame, with or without the attitude she gave me, is simply insulting, disrespectful and unethical. And, then to not call me back after “seeing what she could do,” just doubles the lie. Suppenkuche was more than happy to accommodate us despite of a busy Saturday night for them. My loyal friends and I choose to do business with those who have integrity, which the staff at Walzwerk clearly lack. Hopefully, Walzwerk goes the way of the Berlin Wall!…

Whoever thinks the service is bad at this restaurant has obviously never been to Germany or known any Germans.. This is my favorite restaurant in the city. The food is amazing and reminds me of eating in small Mom-and Pop restaurants in south Germany. If you think the waiter is short with you, just remember he's GERMAN. That's what Germans are like. I used to think my German cousins were mean, but then I went to Germany and realized thats just how Germans are. The entire staff has never been anything but delightful to me and I go there whenever possible. The food is AMAZING and AUTHENTIC, just like the staff. Just remember to say bitte and danke!…

One of my very favorite restaurants. Ever.. I don't normally write reviews on these sorts of things, but I felt I had to defend the honor of Walzwerk because I adore it, and its owner and employees, so dearly. The last couple of reviews were, in my humble opinion, absolutely untrue.

I happen to live a few doors down from this place and my roommates and myself love it so bad we just simply refer to it as "German" when we want to go over for dinner and beer. The staff is always friendly, always remembers us, and I know every time that the food is going to be AMAZING. I will put it to you this way: I dream about their mashed potatoes. Far from watery and filled with nutmeg, they, along with the bratwurst and sauerkraut and schnitzel and everything else, are simply fabulous.

My grandmother is German and I know what good German food tastes like. People, this is it! And, they have an awesome selection of German beers. Our token favorite has been the darker one, pitcher-style. And we end the meal with Underburgs, little tiny shakeable bottles of an herbal liquor concoction which always prove to be the perfect finish to our Walzwerk experience.

The interior is always clean, based on the hundreds (seriously) of times I've been in there. Moreover, it is simply decorated with German souvenirs of sorts and has a nice warm glow. The dishes are mismatched and all the tables have different salt and pepper and toothpick holders and doilies... you really feel as if you're in someone's German grandmother's house having dinner.

Need I say more?…