Nordstrom

10/28/08

Excellent Mens Department

by sjwharton at Citysearch

I hate shopping, I think most guys do. However the people who work the mens department make this shopping as painless as possible. I'm usually in and out under thirty minutes. I do have to say the denim selection in the Powell Nordstrom is the best in the bay.

• Pros: Excellent selection
• Cons: rarely any sales

07/28/08

Best Customer Service in the Women's Shoe Department

by ssimm at Citysearch

I went in to Nordstroms yesterday and was looking at the new shoes in the womens shoe department. A young man came up to me and asked that when I was ready to look at the shoes, to let him know and he would be glad to help me. I did see some shoes I wanted to try on, and he brought those cheerfully and quickly to me, along with some others he thought I might be interested in. Wow - was he ever right about a couple of things! First of all, it was the BEST customer service I have received in the Nordstroms shoe department in YEARS. Personalized and customized and friendly. And he brought so many darling shoes to me that I didn't know which I could actually buy....a wonderful predicament to be in!

The BEST service is from PATRICK. He is new to womens shoes, and is from Scottsdale and is just a wonderful, energetic and positive person to spend time with! Tell him a friend of Bill W. sent you...you will not be disappointed.

• Pros: Patrick!

04/13/07

Great customer service

by mickeydee at Citysearch

My friend and I went to the busy Macy's make-up dept (Clinique) to purchase 1 or 2 items. We asked if there were any promotional "free gift with purchase". The nice employee explained that their next promotion would begin in about 3 weeks but she would check to see if there were any leftovers from the previous promotion. My friend's purchases qualified for the free gift but mine did not. However, the employee was kind enough to give me one--without any attitude as she handed it to me.

• Pros: Shopping!!
• Cons: Parking!!