Sfo Travelodge Airport North Staysf Hotels

Doesn't Recommend

analisajackson

Joined 2 years ago

Worst Hotel Experience Ever. I was kicked out of this hotel by the police on Thursday July 21st, 2011.

My brother reserved a room here for 3 people, and he and his wife flew out at 530 am the next morning. I left the room briefly at 7am and when I attempted to re-enter the key card did not work.

When I asked the clerk for a new key he denied me entry saying that I was not a registered guest.

(my brother had told the clerk I was still in the room when he left at 5:30am and no attempt was made to register me or note my presence. Nor was my brother told to register the other 2 people on his reservation or we risked being humiliated and kicked out by the cops)

My purse, wallet, cell phone, luggage and car keys were in the room. Since my brother was flying, the extremely rude clerk was unable to contact him. No attempt was made to be kind, polite, or to reassure me that the problem would be resolved.

I was treated like a street person who was attempting to break into a room.

It was horrible.

I had to wait in the lobby for the a police officer to arrive. The cop came in my room and watched me pack up my things, and I left.

This was the day after my father's funeral.

If I could give minus stars, I would.

The problem was really that the staff could not have been bigger jerks

Doesn't Recommend

Flightsuit

Joined 2 years ago

Too many safety hazards. I've stayed at this particular Travelodge twice, and both visits have involved actual, physical hazards to guest safety.

First, let me tell you about my previous stay, which was a few years ago:

During that visit, I found myself in a room where the shower had only two settings: scalding hot, or freezing cold. Worse yet, the shower would not just stay at one setting; you'd be in there, showering, say, in the cold water, and then, without warning, the shower would suddenly decide to shift, within a matter of seconds, to scalding hot! Or vice versa. This happened several times during my shower. Not such a big deal, 'cause I am an able-bodied young man, but if somebody was disabled or elderly, and not able to react quickly enough, I could easily imagine these rapid fluctuations creating a real danger of being burned by hot water.

OK, that was then. Just a maintenance anomaly. No reason not to give the place another chance, right?

Well I stayed there again in August of 2010 and experienced two more disturbing issues.

First of all, the door to the bathroom was a sliding door. The whole time I was there, it was almost comical how the casters would not play nicely with the tracks they were supposed to be sliding in. The result was that just closing the bathroom door was a challenge. Worse yet, when you're done using the bathroom, getting the door open can be an even bigger challenge.

Seriously. You are TRAPPED in the bathroom unless or until you can figure out just the right places to balance your pressure as you attempt to slide the door back to its open position. Place your hand too high or too low on the door's edge, and instead of opening wide enough to let you through, it will noisily rock up and down at awkward angles.

I found the best technique was to simultaneously push the door's edge with my hand at chest height while also using my foot to apply even pressure at knee height.

Each time I wanted to exit the bathroom, I had to go to a Zen place within and become the Door Whisperer.

This IS kind of funny, but as with the aforementioned shower temperature issue, I can imagine scenarios where a person who's elderly, disabled, or trying to escape the hotel during an earthquake or fire might not find it so funny. If a guest was prone to claustrophobia or suffered Alzheimer's disease, the level of panic which might ensue when they realized they were trapped could easily result in them doing all the wrong things and being well and truly imprisoned until somebody outside the bathroom heard their cries for help.

Now let's talk about the injury I suffered because of this Travelodge:

The bed was so old, un-supportive, and soft that after a few nights of sleeping on it, I realized I'd thrown my back out. We're talking about the kind of debilitating spasms in your lower back that cause you to lay down on the floor, afraid to try to stand up or even roll over, because any kind of movement results in sharp, agonizing pain.

I would dearly love to sue this Travelodge for causing this injury, but how do you prove something like this?

More complaints:

The free WiFi was about as fast as a 56K dial-up connection.

Really.

Also, this hotel is pretty stingy with the towels. Go to the front desk looking for extras and you'll find that they only have one or two, and will inform you that if you want more, you have to ask the maids while they're on duty in the morning.

Was there anything good about this hotel?

Well I did manage to find one bright side to the cheapness of the towels: They were so coarse that the mere act of drying off after a shower also gave me a nice exfoliating effect.

Anything else good that I can say?

Well, I didn't get infested with bed bugs.

Which is kind of a miracle, considering what an awful, run-down, poorly-maintained hotel this is.

Doesn't Recommend

anza

Joined 5 years ago

Stay away...this hotel has bed insects. Very bad experience. On the last night of three night stay we found bed "insects". not allowed to use the other word for insect but you know what I mean right. They started biting us around 6am which is when they typcially come out. Hotel staff were called to the scene to show proof and we were offered discount. originally they wanted to charge us half a nights rate but we managed to get the last night free. I should have insisted on more cause two weeks later bite marks are showing up and we're rewashing all our bedding. whatever you do...don't stay here. if you have to, do not stay in room 658.

Recommends

Contributor

Joined 10 years ago

Budget lodging with a pleasant pool near SFO.. The Scene
This chain motel offers a bit more style than most. As well, it provides affordable lodging within minutes of the San Francisco International Airport.

The Details
Surrounding the courtyard pool and fountain, each spacious remodeled guest room features a large bed, microwave, refrigerator and Nintendo game system. Several accommodations are known as Sleepy Bear's Den--they are child-friendly, with small play tables and bright color palettes. Some of the rooms offer water views. Morning coffee and pastries are served, and when your stomach rumbles in the middle of the night, just walk over to the adjacent 24-hour IHOP. RV and truck parking is available.