Toyota 101

11/09/09

Abysmal Service Department, Decent Carwash

by John E at Citysearch

Beware of having your vehicle serviced at Toyota 101!!! I received a call from the service department indicating my repair was complete. Upon inspection it was immediately clear that the repair had not been performed correctly, and that the underlying problem had not been resolved. I had to wait several additional hours beyond the promised time of completion for the repair to be re-done correctly. It is unconscionable after I paid $1000 that the service department would claim the repair had been completed when it had not been done. I have previously been hassled at Toyota 101 with delays as the mechanics are lax about filling out paperwork.

• Pros: car wash
• Cons: shoddy repairs, long waits

08/17/09

Not the usual pressure tactics

by JimShorts at Citysearch

This is an older facility, so it's tight. I was given time to look at the cars without pressure, and negotiations were painless. I think the fact that the salespeople are on a salary helps them be more civilized and less pushy. I like it.

I've only used the service department once, but they welcomed me as a new owner like they appreciate the business. The car was ready on time and they even washed it without me asking. I will return!

• Pros: Easy buying process
• Cons: Crowded at times

05/06/08

Toyota 101

by Flordelmar at Citysearch

Great place to take your car. They give it a wash after servicing. Not all places do this. Good customer service.

Really recommend. They call if there is something extra wrong or they have a question.

• Pros: Customer service
• Cons: Can get busy