Boardwalk Auto Center
Redwood City, CA 94063-2764
Phone: (650) 364-0100
User Reviews for Boardwalk Auto Center
02/19/2008 Posted by krysleigh
"The whole process took five trips to the dealership - FIVE trips when I knew what I wanted on the first day. FIVE trips of 30 miles each way from my home in San Francisco. That said, I got a great deal on a Nissan Altima. My sales guy Dave was this awesome, kindly Hawaiian guy new to the neighborhood. Mike and Jason who helped with me deal were also nice and professional. HOWEVER, then you get to financing it and have to deal with the a$$ Bruce, and it almost makes you want to turn the car back over to them right then and there. Bruce was completely rude to me (I tried to use choice words here to convey how terrible he was, but lo and behold you can't even use jer k on Citysearch), my boyfriend, and my dad, and he was even worse when I went back alone (which makes me conclude he is extremely sexist), blaming problems the dealership had with the financing on me, making derogatory marks, just being all around unprofessional. In a customer service-oriented field, I found it a little hard to believe that someone who deals with people on a daily basis to be so overall wretched. I find it even harder to believe Boardwalk Auto has repeat customers, after going through Bruce. However, the final day I went back, I dealt with Steve Simon, who was cordial and made the whole process go quite smoothly. If you absolutely decide you have to get a car here, ask for Dave the sales guy, then to see Steve in finance. Do not, I repeat DO NOT, see Bruce."
Pros: good deals
Cons: BAD service, horrible finance office
01/25/2008 Posted by JohnCohen
got the price I wanted in an email, and went in to see the car. I brought the email printout just in case (not my first car, heh), but they didn't play any games with price. they guy we worked with danny, let us drive the 300 around for over half an hour to see if my wife's back would feel good on her commute. It did, and we took it home in like an hour.
Pros: excellent price, super coffee, no games
Cons: None!
Users Like You Also Viewed
City Rent-A-Car
841 San Bruno Ave W
San Bruno, CA 94066
