Pacifica >Veterinary Services > Linda Mar Veterinary Hospital
A very sad experience. Avoid at all
I recently had to put my 11 year old pit bull down. I saw the wonderful ratings this place had and decided to choose them for this very emotional and trying time. The vet told me they did they cremations in-house, which I thought was very odd and didn't think was possible. In any case, they do sent out for cremations and when I got my beloved pup back he came in a somewhat custom box with crooked hinges and a huge advertisement for a pet cemetery that was over 2 hrs away. This was not only in extremely bad taste but was also redundant as I had my dog cremated. I don't know many that cremate their dog to then later bury the ashes. Odd. Also in the world of advertising, usually if you pay for something, one considers it free of advertising, neon signs, etc. This was in such poor taste and when I called the vet I spoke to the manage who seemed completely indifferent and wondered why I would have a problem with an advertisement posted on my dog's custom box. Then she went into how it was the company that did that, etc.. I didn't care because when you 'sub contract' to someone else, you are responsible for their work. Obviously the manager is somewhat clueless and very much working in the wrong field. AVOID at all cost unless you want your heart broken. Despicable.
The worst work ethics ever. Our family had been going to this hospital for years with both our dogs. One little dog was diagnosed with a brain tumor and had seisures. He was 16 people years old and was not doing so well one Friday afternoon. We called and was told the vet would call us back. We asked for some type of medication for our small dog to get him through the pain and make him comfortable. The vet told us we would need to talk with the receptionist to make an appointment and they had nothing until Monday. Wow really, our dog was left to suffer. The vet did not care nor did they want to continue with the conversation. I will never return. I should have learned my lession when we had a dog about 15 years ago we had put down and they incorrectly scattered our family dogs ashes without our permission. Save your money and your family hard ache .
great vets. I've had a lot of positive experiences with these guys over the years. They have a ton of different doctors (my favorite is Dr. Strubel) and I trust all of them with my dogs. I haven't been over to their cat hospital, but I think it's great that they have a separate place for cats.
Nice people who know their stuff. We stopped at Linda Mar Vet on the day after Christmas because our Pomeranian had an extremely painful problem. They were booked solid, but after a little persuasion from the dog (sad brown eyes and a big wail), they said they'd work him in. Within 20 minutes, the doctor had not only helped our little guy's problem, but spotted another potential health issue that we followed up on with our regular vet. Everyone we dealt with was extremely considerate, despite being crazy-busy, and we were on our way very quickly with a much happier dog. Nice folks who know their stuff, highly recommended.
Took the time for my dog when my regular vet wouldn't.
I ended up at Linda Mar Vet when my regular vet was 'too busy' to see my dog for his eye infection, and they gave me the offhand option of seeing if Linda Mar would see me. When I called Linda Mar, the receptionist was very nice and concerned. She explained that they were fully booked too, but asked if I could hold while she checked to see if there was anything she could do to help me.
Long story short, 2 hours later I was in the exam room with my dog and he had a very thorough examination. Everyone there was really nice, took care of getting my records sent over, and didn't treat me and my dog like we were some kind of inconvenience. I have since transferred all of my pets here and been very happy with the quality of care and medicine. Thanks for taking the time to care, guys.
Worst case scenario, at least one of their vets questionable.
My girlfriend and I took both our dogs in for a routine neutering. One of the puppies had one testicle drop but the other testicle was still in the body cavity, during surgery the vet cut through my poor dog too look for it and severed a blood-vein, his urethra AND a nerve! We had no idea exactly how bad it was until the follow up visit the next day where my puppy was rushed to a specialist in SF. We then found out since the blood-vein was severed more than half of the bladder had died and had to be removed along with the prostate. We found out that due to the dying part of the bladder, urine had seeped into the bloodstream and he wasn't expected to live long. He had to have tubes inserted into his bladder so the specialist could drain the urine since his urethra and bladder was in bad condition. Great job by the SF specialist, the puppy's nerve and urethra was patched up. The after affects are the puppy having to constantly urinate in a dribbling manner, not able to produce a stream at all. It all mounts up to a month from now to see if his scar tissue doesn't close up his urine passage, otherwise he would have to be put down since urinating is a necessity of life.
My devastated girlfriend has been kind and understanding after speaking to the owner of the clinic and we found out that the vet surgeon was on "indefinate leave". I'm not surpised, after readying the other review, I'm sure she screwed up a few other animals as well. I don't as much blame the clinic itself, but I do seriously question their selection process of hiring vet surgeons. If the puppy ends up having to be put down you bet there will be legal ramifications! This place gets ZERO recommendation because of one vet.
Linda Mar vet is a great place for animals and people alike. The staff at linda mar are awesome. When I walk in with my dog, they remember her name and mine. They ask me how she is doing since her recent emergency life threatening illness that sent her to the emergency surgeon in San Francisco. Even though the surgery couldn't be performed at linda mar itself, they rushed her in the back trreatment room and started on her immediately.
My sick doggy had 3 vet's working on her and a handful of technicians that were working proficiently and as though they were one. They got stat xrays, an ultrasound and and IV catheter in her in a matter of minutes. While all this was going on to figure out how severe her condition was, the reception staff was photocopying all of her records and giving me directions to the next stop on her journey. They managed to do all of this and keep me calm at the same time. They even offered to call my husband for me so I would not be alone.
My dog is happy, healthy and now a spunky 8 year old that is happy and eager to go to the vet. All I have to say to her is "do you wanna go to the vet" and she jumps up out of a sound sleep and starts wagging her tail and stands at the front door.
If you are in driving distance to linda mar, this facility and staff make the drive worth it.
Run don't walk.
I will never bring my dog or any pet to this place again.
I had a female doctor. I brought my dog in to have his nails cut. He is a peaceful dog but he does get high anxiety when at the vets and also freak out about people touching his paws. For that reason I requested the dog be sedated. I guess I didn't speak clearly as they ignored my repeated requests without as much as a response. Here is my experience in the office.
My dog was nervous and feeling cornered so he was jumpy. For that reason I was invited into the back room to help get my dog in a muzzle (he nips when in this panicky situation but he has never bitten anyone.) The first thing the doctor did was pull the leash through two handles on the table. She then had two technicians pull his rear end to hold him still. She proceeded to put her foot onto the table and pull my dogs leash as hard as she could to try and prevent him from moving, jerking his head toward the table. Then they tried to muzzle the dog which they were unable to do because my dog, every bit an important part of my family and as corny as it may sound and as pathetic as it may sound my best friend, was of course freaking out. I was then told that the procedure wasn't going to happen and I was happy to get the hell out of there if you can see my side. The vet then came out to me with a couple of papers on how to train my dog and then talked to me like this was my fault because my dog isn't trained properly.
My dog is trained great, he has never bit anyone, he was and is a valuable participant in raising my son. He was attacked by a cocker spaniel who bit on his ear and he didn't do anything, My dog is 100 pound black lab who could have destroyed that cocker without thinking about it. I will never go back to this place again.
Imagine what happens when you are not there to watch.
Take your dogs elsewhere....
I thought I would love this place, they have an acupuncturist and a chiropractor plus all the standard vet services. However, I'm sorely disappointed after this holiday weekend. Our dog decided to go on hunger strike this Christmas, and when we called on Christmas-Eve, we got an appointment for 12/26. We got a phone call today and were asked accusingly whether we had gone to the emergency vet over Christmas. When I said no, she asked 'why not?' When I told her that he ate some wet dog food, she said, "The lead tech says you shouldn't wait until your appointment. Go to the emergency vet."
So, now, $700 and a-few-hours later, I know nothing more than I could have if I had gone to Linda Mar. I'm waiting until tomorrow for a full-blood panel and the emergency vet did a chest x-ray to determine that he's _not_ in heart failure.
The tech and whomever called me should be fired. Since neither are vets, they shouldn't be diagnosing my dog over the phone. They should have referred the question to the vet who has seen this dog almost every week for the past two months.
Awesome patient care. Linda Mar Vet has the finest collection of veterinary professionals. The compassion extended to every patient from every staff member is fantastic. There is no lazy medicine practiced here. No corners are cut. Fees are appropreate for the level of care and medicine practiced here. Nurses are knowledgable and careful. The doctors discuss cases amongst eachother so your pet recieves the best medicine from several very experienced doctors. For day practice standards, Linda Mar is the best.
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