I am going through the Hawaii State quarantine process for my cat. Dr. Frank was so helpful and mind easing. The assistant let me know my next step in the process and they also took the time to talk about several other concerns I had about my pet. I like that Dr. Frank weighed out the pros and cons to each procedure needed. She wasn't eager to start cutting away on my pets cyst or arthritic hip. I felt relieved and happy to know a vet that will care for my little buddy the way he needs.
My dog absolutely loves everyone in this office, always hurrying in the door to greet everyone even when he is feeling a little under the weather. Dr. Frank and Dr. Connors are both such loving and caring vets. The clinic is trusted by many animals and their guardians. While it is busy every time we are in there, everything is cooridnated and handled professionally by the staff and the doctors so that we never have to wait for our appointment to start and we never get the feeling of being rushed during a session.
From the receptionists to the techs to the Dr's - they are seem to really care about the pets and take good care of them. I love Dr. Frank - she really cares. She called me once a week to check in with me about my dog when she was really sick. Compasoniate Dr.'s who are not out to just make money.