wrong doctor. I went to family dental expecting to see Dr Chan. However, I was seen by a very young female dentist who is not Dr Chan. I was hoping that my dentist is middle age with some experiences. But my young dentist diagnoised me with over 10 fillings. She told me that all my silver fillings are leaking and need to be replaced by white fillings. She is very sweet but I dont think she is experienced and knows what she is talking about. Past ten years, I have routine cleaning by my retired dentist. I doubt that over ten fillings are breaking part at the same time and he would not see one of them. I call dental board and ask them about the situation. They told me that it is not the "standard of care" at all. I am pretty disappointed. I call the receptionists at family dental, they told me that Dr Chan "does not see patients any more" !?!!!? and i cant have an appointment with Dr Chan, but there are many other dentists that can help me. I feel that this facility is not "family dental" but more like a manage care office. very disappointing.
Family Dental in Foster City is a fabulous office. Family Dental in Foster City is a fabulous office. Staff is wonderful from the receptionist to the dental assistants to the dentist. I never have to wait to be seen, your promptness is greatly appreciated. Your office space is always clean and inviting. The receptionist is always friendly and accommodating as are the dental assistants. The doctors at Family Dental are EXCELLENT. Very patient, they explain everything to me and are very gentle. Ironically enough I have a fear of the dental industry but your office helps me get past that fear. You are also very good about sending reminders and follow-up calls. You portray yourselves in a very positive manner and are really on top of things. Kudos to you all.
thanks but no thanks.
I am George. My dentist retired after 25 years in the neighborhood. I have been to him or I shall say his hygienist for the past 20 years every 6 month. after his retirement, I visit family dental at foster city. my initial impression was very positve. I was seen by an older dentist. He is very kind to me. But i never returned to family dental after my first visit. I was diagnosised over 20000 dollars worth of work in my mouth !!! that is after 20 years of dental hygiene every 6 months by my previous dentist. all the cleaning means nothing.
Here, I am being seen by a dentist that is about the same age of my previous dentist, telling me how much work is needed. His hands constant shakes and he pauses after every sentence to reiterate himself. I see the compassion he has in dentistry and in my oral health, but I just dont think he is the right dentist for me. His plan is too aggressive for me. After being in sales for the past 15 years, I can detect the slight pitch that is being thrown. My father retired as a surgeon. He retired not because he does not want to work any more. He retired because he is not capable of doing what is best for the patients. last few years of his practice, I remebered hospital calls and papers work were drowning him.
I never return to family dental because i dont believe they are capable of doing what is best for me. Their financial setup is great, almost like going to a dealership with all kind of payment options and incentives. But, i just want someone who cares and clean my teeth every 6 months like my previous doc. I commended after reading about a patient's tooth was taken out by mistake and asked to have an implant. I feel that I shall share my experiences. Thus, thanks but no thanks to them.
Very questionable dentist. My experience at this practice is NOT so good. I have been seeing dentists on and off and for the most part of my life. Usually they are not too traumatic for me. most of time, they clean my teeth and maybe once a while i will get one or two fillings done. i have decide to visit family dental Dr Polly Chan's office for a routine checkup and cleaning. My first visit was ok. it was a little big shocking when Dr Boni told me that I have some cavities, they are supposed to be under my amalgam filling that he can detect but no other dentist have dectected before. later, he attempted to "removed my cavity", after about 15 min, he told me i have a fracture that is beyound repair. (please note that i have never had any problem before i coming in to see Dr Boni. I was not in any pain at all. i dont have any broken teeth and bleeding gum.) He extracted my molar that orginally was decay under my amalgam filling but now he said it was fractured and cant be restored. (somewhere along the line, there is no mention of trying saving my tooth with root canal or crown or anything. My molar was just removed and some "artifical bone" is placed. this is all after trying to replace my "leaky" amalgam filling.) He recommended that i should have implant placed now ???!!!! I am just shocked! This is beyound me. I cant believe that my regular cleaning and check up turns into an extraction and implant that would cost me over 3000 dollars. I have seen many dentists in my life and this is the worst i have encountered. Dont be fooled by the fancy setup. I wont be so suprise that every one visit that office will need tons of work to pay for their fancy setup. I am definitely NOT happy with it. Maybe, it is my bad luck but i just want everyone to know my horrified experiences.
Great Dental experience. Highly Recommend. Dr. Mikulic was most understanding and accomodating, explaining procedures as we went along - this alleviates any usual dental chair fears. The assisting technician seemed most knowledgeable and extremely helpful and sensitive to the needs of the patient - the best dental assistant I ever encountered at Family Dental.
Dr. Matthews is the BEST!.
I've gone to varoius dentists over the years, but never stuck with one. I couldn't find a dentist who was able to make me feel comfortable and minimize the pain. That is until I found Dr. Matthews. She is the best and I can't say that enough. She genuinely cares for her patients and makes the experience as pleasant as can be. Since I've been seeing Dr Matthew's, my teeth and gums are healthy and never worry about going to the dentist anymore.
Dr. Matthews is the best!
Found the right dentist for my family and me..
If you are in need of a dentist, your search is over! Family Dental was by far the most enjoyable experience Ive had at a dentist. I know what youre thinking, that enjoyable and dentist dont usually go together but Family Dental showed me that this is possible. The first thing I noticed when I went to their huge facility in Foster City was how modern and comfortable it is. All of the technology is totally state-of-the-art and all of the equipment is noticeably modern which immediately puts you at ease. And if you still have any remaining doubts about the practice, the incredibly friendly and courteous staff erases any thoughts of going somewhere else.
What really sold me before even going was the fact that they offered me appointments for before and after work and also on Saturdays and Sundays! That was unheard of for me because I normally have to take time off work to go to the dentist which I hate. I also found out that they are a have specialists like orthodontist, gum and implant specialist, and root canal specialist, and bridges and dentures specialist all in one facility. If the modernism and friendliness of the practice doesnt persuade you to become a patient of theirs, then their convenience will. They really set the standard for what we should expect from a dentist!
Perfect if you are afraid. I had not regularly gone to the dentist. Once in about 4 yrs is what I would do. I was moderately fearful, not over the top but very uncomfortable. I saw Dr.Micilic (?) and thought he was wonderful. I even went back for teeth whitening before my wedding and again to have some old fillings replaced. I was very fearful but they were all great. From being greeted in the waiting area to the scheduling desk and all the dentists, all are friendly and patient. I have now scheduled regular visits and will not hesitate to go. The office is always clean and beautiful. Each chair has its own satelite TV and they have late hours. Very convenient. I have moved but still go to Foster City for my dental visits.
Great Dentist. They are open evening and weekends. They saw me on time and educated me on my dental condition and offered me payment plans in order for me to complete my treatment. I would highly recommend them.
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