Vca Madera Pet Hospital

Doesn't Recommend

sacrednature

Joined 5 years ago

Aggressive Vets take advantage of you when you're vulnerable - RIP OFF!!!. Beware of this vet hospital! We took our beloved kitty to the vet back in December because she was scratching at herself more than usual. They couldn't find anything wrong, but told us she needed a steroid shot to stop the itching, and for her nails to be trimmed. That seemed fine, so we went along with it ($200). They also told us she needed her teeth to be cleaned - not something most cat owners do, but she was 6 years old and I figured ok, maybe she does ($200). After examining her teeth, the vets realized - of course! - that she needed a tooth pulled, which required full anesthesia ($700). At this point, I'm feeling VERY skeptical, but I love my kitty and even though she was 6, she obviously has a very long life ahead of her and I certainly don't want her to be toothless. Even though we could not really afford it, we put MY root canal on hold - the irony! - and idiotically paid for the tooth surgery.

Now, 9 months later, our kitty is itchy again. This morning my husband took her to the same vet, only to discover that she has fleas. We hadn't been noticing the insects or been itchy ourselves, but it seems logical that cats get fleas from time to time. They clipped her nails, gave her another steroid shot, and gave her a dose of advantage. Now how did that come out to to $280!?!? For those of you not keeping track, that brings our grand total of wasted money to $1380!!!

Oh, and even though it's only been 9 months, the punchline is that they say she needs another teeth cleaning.

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jeannestrongin

Joined 5 years ago

i found out it is an HMO. for 10+ years i went to and sent people to madera pet hospital in general and dr aj kallet in particular - i thought they and he were the cat's meow (i had a dog ) the front desk which often gets slammed was i thought fabulous, the care consideration and availability of dr kallet was great , so why have i changed my mind and is this all just sour grapes? -

my magnificent brown standard poodle MOJO strongin was put to death this january on a metal gurney in a ER in san francisco - the worst way for anyone to have to say good by to a beloved creature -

MOJO had a benign but locally aggressive tumor in his jaw - he was in no pain, running and playing and eating and slurping big bowls of water - he was 10 years and 8 months old - the biggest standard poodle you have seen, if you have been in Mill valley you might remember him -

i trusted dr kallet, he trusted dr lommer (forever now Queen Melinda) we did an MRI - dr kallet told me that it showed some activity but nothing major, then the queen said she needed to remove MOJO's upper left jaw (caudel maxillary) i asked questions, expressed concern and was not happy with a major surgery but wrongfully went along with dr kallet's advice, so ultimately the fault is mine - queen melinda operated, she did a second UNAUTHORIZED operation 5 days later at madera (i had brought him in for fluids) dr kallet was out of the office, perhaps if he had been in.......the dr.'s had good intentions but horrible follow thru - wish i had more space -

please beware of aggressive surgeries for your animals, insist on time and information, go slow before beforehand -ask for second opinions - sloooow down

i had been called an A+ client - because of that, because i didn't question enough and demand help loud enough (MOJO collapsed on the ground 2 days after his second unauthorized surgery and i was told he was tired - to let him sleep) my MOJO is gone -

i am out of room, contact me if you want more info - use caution at madera

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angeluniverse

Joined 7 years ago

Great service. The way she treated my pets with love and compassion, it really impressed me. I would highly recommend her.