Jennifer Smith at Mercedes Benz is the best.
The care and service we received at Mercedes Benz at 500 Eight Street was outstanding. Be sure to ask that Jennifer Smith be your service representative. She really knows what she is doing and her care and attention and communication skills are excellent.
$100k car, no $100k service.....
I have to say... after spending $100k on a car, I'm not getting the level or quality of service that I expect. I'm not all that surprised, but its just not right. Service is just ridiculously overpriced, customer service is just OK, and with all the problems my new mercedes is having, thank god its under warranty. Having said that, the shop is beautiful. Nicest shop I've ever seen. No wonder they have to charge so much!