Superb Dental Practice.
Hard to believe one can actually look forward to visiting the dentist, but in this instance it's true....
In the time I've been his patient, I have always been treated with the utmost respect by everyone in CitiDent, but the tone is obviously set by Dr. Amini himself. His first concern has always been my care & comfort, and not just the obvious issue of pain management. Like most of us who need more than routine dental care, finances are the next issue, and he and his staff are right there to work with me and my insurance company to overcome any obstacles to receiving necessary care in a timely fashion. Even when things don't go quite perfectly - for instance, the occassional appointment scheduling mix-up (for which I usually bear some responsibility.....) - CitiDent has been more than accommodating in correcting problems.
The results of his care and concern are obvious in my smile, but not just the teeth themselves. It's the way I feel knowing that a truly professional practice supports my dental health. I highly recommend CitiDent and Dr. Amini to anyone needing dental care - and, in my opinion, it's worth the trip into San Francisco for the best care around.
Not for those who appreciate customer service. After making an appointment online 4 weeks prior, I was notified at 4:50PM the night before by email that my appointment was cancelled, without explanation, and that the next available appointment was 5 weeks away. This was after my wife and I had been receiving dental care here for the last few years! The dental care is good, but I prefer to go to a dentist who cares about his/her patients more and doesn't run a practice like a money-making machine.
We confirm appointments utilizing a sophisticated online appointment system, which automatically sends a text or an email when patients opt in for this service. The Demandforce system sends a reminder a week prior to the check up appointment. If no response, another confirmation request is sent two days prior to appt. If the patient still does not confirm his/her appointment, we try to confirm by calling the patient the day before by 4 pm at work and at home. If the call goes to voicemail, we leave a message to call us to reschedule the appointment. We then send an email to inform the patient about their unconfirmed appointment. In order to provide outstanding and timely service and eliminate waiting time, we ask our patients to respond to the numerous attempts we make to confirm their appointments. This office policy ensures our patients will get the best care in the same efficient setting that they are so accustomed to receiving.
The ONLY Place to Get Teeth in San Francisco. I had my permanent teeth by the time I was five, and within a year I fell face-first over my bike and broke them both in half. Ever since that day, I've had to return to the dentist repeatedly to replace these teeth. After a recommendation from a co-worker, I went to Ben Amini at Citident to have these crowns replaced. My teeth has never looked BETTER!!! These teeth are so comfortable and match the rest of my teeth perfectly! On top of that the office is great, everyone is in a great mood; ALL the time. My favorite part of visiting Citident is listening to "Liquid Metal" on XM radio while getting my teeth fixed. If you live in San Francisco, and have teeth, there is no reason NOT to go to Citident.
Way beyond my expectaions.
Dr. Amini has been my dentist for the past 2 years.
I have had extensive work carried out. I have been a bit of challenge but Dr. Amini has been so thorough and his work absolutely first rate. My teeth look better than I ever could have dreamt of. I can't thank Dr. Amini enough - [when I first saw my new teeth it was like a scene from the Swan!].
The entire experience at Citident is fantastic - it feels like a really tight knit team all with a consistently friendly manner - from the warm welcome from the receptionists, through to the modern, clean treatment areas and not forgetting helpful Naz in billing.
I recommend Citident to all my friends and my mother is coming over from England in the New Year to take advantage of the wonderful treatment [and the weak dollar!].
EXCELLENT DENTAL PRACTICE, PROFESSIONAL, WITH INCREDIBLE CUSTOMER SERVICE!!!!!. I have been seeing Dr. Amini for a little over 3 years. I always have a positive experience with him and his office staff. Recently, I had a 10 year old crown replaced. I WAS AMAZED AT THE DIFFERENCE IN QUALITY between the two crowns. The first one was to big and didn't match the other front tooth. It stood out and was quite noticeable. Dr. Amini, not only matched the size perfectly, he sent me to the lab so that they could customize the match and make the tooth look exactly as the other front tooth. I've never been happier. People have already noticed the change. I would recommend Dr. Amini and his practice to anyone who wants high quality work done at an affordable price and demands great customer service. I THINK THAT'S EVERYONE!!
Great dentist. This is the best dentist I have ever been to. They are always on time, efficient, thorough and friendly. They also the time to check your insurance coverage before performing extra services and let you know the cost so there are no surprises. This dentist also uses the best technology.
Best dentist in the Bay Area. Dr Amini is one of the best dentists in the Bay Area. I always had problems with my teeth in the past. I just wasn?t borne with strong teeth. Unfortunately on the top of that I went through some dentists that were nothing but butchers that did a horrible work in my mouth that needed to be replaced in a matter of months. I?m talking about bridges and crowns that had to be replaced up to 3 times at my own expense. I?m talking about thousands of dollars. I get irritated just by writing about it because it all came out of my pocket because I didn?t have dental insurance. Then 10 years ago I met Dr. Amini. He?s been my dentist ever since. He is not only one of the nicest guy you ever meet but one of the best dentists as well. He has a very high tech office. Great location right off Bart or Muni. The office is clean, cozy and you can even access the internet while you wait to get numb. His staff is professional and friendly. They have a little camera that takes picture of your tooth and you can see on a screen. Dr. Amini tells you exactly what?s going on pointing to the image, your options and gives you the best advices. He is a Virgo with extremely attention to detail. The work he does is beautiful and he will match the fillings exactly with the color of your tooth. You will leave his office with a great smile on your face.
Don't look any further - this is San Francisco's hippest contemporary dentist!!.
My headline says it all - and no I do not normally take time to write reviews.
The fact is I am a 54 year old male who had significant dental problems after years of fear of going to the dentist. I met Ben Amini in 1998 and liked him but was panicked. We discussed pain - and he does have completely pain free expertise with teeth.
After that first visit, I have been a patient for 10 years! Get this - my teeth were so bad, I started out with several root canals. Not one bit of pain ever! Ben and his super sharp team have - over a decade - built me a new set of porcelin teeth - and given me the ability to smile BIGTIME!
You will dig the style and the surroundings as well as the people. The office is super San Francisco contemporary. Each of the chairs has internet, plasma screens, email capabilities - and XM satellite radio! IHis clients are as diverse as San Francisco.
The Team is the best. They take insurance and help you maximize benefits. They work with your schedule. They are no-doubt THE STATUS DENTIST OFFICE! Walking into Citident is a reprieve from the outside world - almost spa-like. Citident - Ben Amini is a brilliant professional who can do everything from pulling a tooth to doing an implant to building you the whitest brightest smile in San Francisco - er in California - er in the USA!
Got any more questions? My name is Bob Babbitt. I'm the guy who now has the nice smile and super white teeth!! If you want to call me, I authorize Citident to give you my number.
Best of the Best Dentist.
I was very much amazed how painless and hazzle free visits to dentist can be. Other Dentists can learn a lot from Dr Amini. I actually found the process from my initial phone call to my actual visits to his dental office extra-ordinarily pleasant. He is extremely knowlegeable, very personable, and goes out of his way in providing extra service. My opiniion of him and his practice is based on several visits to his office. I am usually reluctant in refering friends and family to any practiioner, but in Dr. Amini's case, I have eargerly refered friends, family and my adult son to him. It was a joy to have discovered his dental practice and without any question my search for a GREAT dentist is over.
The procedures was fully explained to me and all alternatives considered. In addition every aspect of the insurance converage.. including options were thouroughly explained ..
I highly recommend him- Shehu
Best Dentist in San Francisco.
120 Battery St.
San Francisco, CA 94114
Many of us have had the experience where we felt we were going more to a mechanic than a dentist. Citident is the only dentist that I?ve been to in the city that I know I will receive high quality service and at a fair rate.
I?ll be honest. Twice, when I was with out insurance, I took some advertised dentist?s introductory offers in an attempt to save some money. Once, I could tell during the check up they missed a cavity and I came running back. The other time, I could tell the ?other? dentist was trying to sell me the London Bridge, and again, I came running back to Citident.
Dr. Amini?s office has always focused on building a relationship with his clients. His staff is always friendly and he creates a comfortable atmosphere for his clients. I?ve always had my options clearly presented to me and have always been giving the opportunity to make an informed decision and participate in my own care.
Also, his office has always happy to work with me when needed.
Frankly, this is the only dentist I?ll go to. And I?m always recommending his office to my friends.
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