Roots

Family supper club. "We had such a memorable time!! the service was unassuming like being served by your younger siblings, a homey feeling, then the food came.. wow this is a defiantly grown up food. The only reason I am reviewing is that we had two younger dinners with us 9 year girl old and the boy “a hard 12” grumpy kids and so over the vacation thing. Before we ordered, from the kitchen came won tons with three sauces. Now the kids are eating quietly thank you god!! Then came the tater tots “three sauses” finished with a mac an cheese, kid are full and happy and out for the night. Now the misses and myself can sneak out and dance!! Much appreciation to all at roots!!! You made our night!!!"…

Green goes beyond the menu at this Union Square restaurant, where the food, decor and surrounding hotel all radiate with sustainability.. The Scene
A green-friendly mindset ripples through this restaurant, with a fountain, leaf-patterned carpeting, caramel-colored, faux-leather upholstery, maple wood tables and vine-like sconce lighting. Soothing music and bronze-leafed artwork further create a tranquil backdrop for the space despite it being located in the lobby of the Orchard Garden Hotel. All diners--from businessmen to those merely seeking an appetizer at the bar in the entrance--receive a warm welcome.

The Food
This mostly organic restaurant features fresh, seasonal menus with a focus on locally grown and sustainably raised ingredients. But Executive Chef Russell Rummer ensures that eating healthy does not mean going hungry. A bowl of carrot ginger soup is enough for two. The Alaskan black cod, served atop a butternut squash risotto, almost melts in your mouth. Nearly every dish has a crispy garnish and subtle Mediterranean flair. The wine list, in keeping with the eco-friendly theme, includes more than 20 organic or sustainably made offerings.…

Not worth the Ikea-esque furniture inside. I took an important client here for a blah blah business meeting, thinking after the stress of the meeting we could relax, get some good SF eats and have time to talk about future plans. Well we had time to talk alright...

- took 40 min. to get sandwiches to our table (restaurant almost empty)

-stoner waiter brought fries out almost 1/2 hour after lunch was over

-better sandwiches as Lee's downtown for under $5- not saying Lee's is good just better

-order of scallops was so well cooked, restaurant has invented the "raisined" scallop, those little puppies were like rubber ducks when kitchen done with them

-interior bland

-food bland

-service great if you've got Alzheimers or severe ADD

...and like to waste your dining dollars.

I'd come back here for lunch or dinner if I was too wasted to walk any further uphill on this street. to Vignette or Masa's. Even you stumbled downhill to the Subway you'd get a better meal and a little color in the restaurant.

This lil restaurant has NOTHING going for it except location.…

Tried it twice and never again.. I was really hoping that we could add Roots to our list of frequent organic dining restaurants. After giving it a second chance, I have to say that I would not eat there again. The dining room is unappealing, the food is not very fresh and the service is below average. When you walk in the front door from the busy street you can go to the hotel front desk on the left or the restaurant on the right - there is no door or formal entry way. The space should really be the hotel lobby and not a formal restaurant. Both times we ate at Roots the dining room was fairly empty (three other tables and one person at the bar). To be fair, we do really enjoy the french fries and fried artichokes and if you go between 5-7pm you can order a wine for around $9-$12 and get a free appetizer for around $6-$8. BUT, the bread is stale, the Grilled Tofu tastes like a salt lick, the snap peas were overcooked/mushy, and the Fettucini- Chicken- Artichokes was extremely bland and overcooked (the chicken was not fresh nor were the English peas). The table next to us had scallops and a fish dish that both smelled extremely fishy in a not so good way. Our server was overwhelmed taking care of three tables at a time, messed up our order and really lacked the skills to serve customers. The host was very friendly but he had a blotchy face (rash like) and sniffled as he wiped his nose and then handed us our menus and wine. The chef should try to get some honest feedback from customers on the food and service to help this restaurant live up to its potential.…