07/11/08

Worst place in SF

by katieb94104

most horrific dining experience in SF to date.

I JUST got back from lunch at Osha and am beyond outraged by this place. If you care at all about service and management, DON'T eat here!

My sister and I were seated at the bar for a day-after my birthday lunch. We sat at the bar for 15 minutes, starving, until i was able to flag someone down to take our order. Everything seemed OK after that, until my food arrived abour 8 minutes before my sisters. I look at the check. I see, "Diet coke - 4 ($2.00) - $8.00". I'm sorry, $8.00 for diet coke?????? I say to the bartender, "you never told us we were being charged for the refills." She says "This is a thai restaurant. we charge for refills. I didn't know you didn't know". whhhhhaaaatt?? So, these sodas were TINY, and glasses were filled with mostly ice. I say, "well, most places don't charge for refills and you didn't tell us".

So we pay, and I go to the front to speak to the manager (which I never do) because an apology or a free appetizer will easily redeem this place.

I start to explain to the manager how the service was horrible and slow and we had to flag the bartender down everytime we needed something. My sister says that most places have free refills and we should have been told about the charge. The manager then gets all bitchy (it's a man) and says "um, this is a THAI restuarant, we charge for refills". WTF? No other thai place does. Aqua doesn't. McDonalds doesn't. So my sister says she was a server for 5 years and most places dont and the manager says "thats not true, i disagree, we don't have to give free refills". DUUUUUUDDEEEEE was alll queen b*tch about it. So, I say "well, between the bad service and the refill charge, we were really not happy with our service" and my sister starts to say something and the manager makes the "shush" hand sign in her face and says "can i only talk to her". B*tch just shushed my sister!

• Cons: service, manager's attitude, charging for refills

02/02/08

galls gotta have fun

by gallgonewild

Was there for my BD party wt my galls...chic & hip...***WARNING****SPICY is not just SPICY but ....REALLY SPICY so be careful......got BD dessert thing(mango sorbet mania) from the manager ..haha SWEET..... when the bill came...$$$$$$$500 EAK..EAK..EAK

12/14/07

Osha Thai--Just OK, nothing impressive

by njmich

I agree with the other readers about the poor service. We had a large party (with a reservation), and one more person than anticipated showed up. It would have been very easy to push another chair in at the table, but we got a whole lotta attitude from the server and the manager. As for the food, very mundane and average Americanized Thai. Not a hint of heat in the dishes, and not a whole lot of authentic ingredients (e.g., regular broccoli instead of Asian broccoli). Overall, a rather underwhelming experience.

• Pros: Can accommodate large groups
• Cons: Poor attitude of wait staff and manager; mediocre food