Fabulous food; annoying service.
My husband and I, both 'foodies', had dinner last night at the Salt House for the first time. Limited menu but everything we had was fabulous: a pickled vegetables appetizer we shared, sweetbreads appetizer for me and a duck confit/thistle appetizer for him - both had wonderful textures and flavors. I had the cod and he had the bass entre - everything was served hot and prepared very well. We shared a cheese plate and port for dessert (they need a bleu cheese included in the list!), had a cocktail, brought our own wine (corkage is $20) and the bill still came to $200. Not inexpensive.
Service was too abundant - being interrupted every 2 minutes is not good service, it's simply annoying. Also, buspersons kept trying to take plates away when there was still food on them - another no-no. Patrons taking a break doesn't mean they are finished.
It got noisy as the place filled up (we came right after work, at 6pm). Would visit again and see if the service issue was a fluke; being over-serviced is better than being ignored but sensitivity to pacing a meal should be the norm in any upscale SF eating establishment.
Slow! Slow! Slow!. Had 8 pm reservations. Got seated about 8:15. Ordered dinner about 8:30. Got served food about 9:40. Server was pleasant but ignored us after we ordered while we waited. Expected maybe an explanation or apology for food coming out so slowly but nothing. Since no one working there seemed concerned about the slowness should I conclude that's business as usual? Too many other good restaurants around to waste my time going back there.
Would It K-i-l-l Them?. Would it k i l l Salt House to have a decent vegetarian option during Dine About Town or any other time of year? Salt House ended up modifying their Spanish Tortilla with Yukon Gold Potatoes, Serrano Ham and Scallions entree by removing the ham so I ended up with a $25 omelet. Celery Root Soup with Apple and Pomegranate was fantastic albeit served lukewarm. Dessert was not memorable. Salt House has a fantastic carnivore menu with a great wine list but during these recession times service needs improvement. Matri'd was tart, surly and more preoccupied with talking with her fellow staff and eventually wolfing down her meal at the bar then tending to her customers.
This is my favorite place to eat in SF!. This is my favorite eatery in SF! Dahlia at the door and Steven leading the pack guarantee a great evening. The kitchen churns out fantastic food with good portions, beautiful plating and a killer wine list. From oysters to lamb - these guys know what they are doing. When you work in publicity and dining out is part of the job, finding a jewel like this is rare. Great for clients or a little romantic dinner for two. Be sure to make a reservation - James
It's in the name.... Dined at Salt House last Saturday. Had a tasting of oysters to start with some bubbly, moved on to a very tasty squid stuffed with chorizo on a bed of mixed beans and veggies, then had a very refreshing and light smoked trout salad, finally ended with an extremely salty goat shank. Service was spotty, and when the waiter came by to check on the shank, I remarked on how salty it was and he simply said, I'll let the kitchen know. I'm a bit disappointed he didn't try to correct the problem, like offering to replace the salty shank (the reduction on the shank was the issue). I hate to say it, but that last dish and the waiter ruined my dinning experience, too many good restaurants in the city, will not be back any time soon.
Don't judge this book by it's cover...not worth the read. The exterior of Salt House screams fun, chic, and relaxing and is the very thing that draw me in. While the food lived up to expectations that is where the fun ended. The space that looks cozy from the outside ends up being crowded and uncomfortable. Noise seems to get trapped inside this space so any thought of conversing with dinner companion go quickly out the window. The deliciousness of the food might have forgiven all if we had not had to wait an hour between courses served by surly waitstaff.
Absolutely Amazing.. I have nothing bad to say at all. We walked in and had a drink from Sunny the bartender, she is the best bartender I have ever dealt with. She gave us plenty of suggestions and even let us taste a drink before we got it. We then sat down to the most informative and honest server I have had. She gave us great wine suggestions that were not the most expensive on the menu! The food ranged from warm and cozy to light and refreshing, a contrast that makes you wanting more. I'm still licking my fingers, I will be back very soon with everyone I know.
Great service, great food.
I went to salt house a few months ago, and then again last night. I have to say the service and food were just as fantastic as the first time.
I'm not a quick typer, so I won't go into the details. But inside this incredibly packed restaurant they find a way to make each customer feel welcomed. The waiters and host were excellent. We started with the scallops which were cooked perfectly and we both ordered the roast chicken, which was absolutely delicious. Add in a bottle of wine and I couldn't believe I walked out of there spending around 120. I've dropped far more cash at places that, well, sucked. I'm a big fan, and you probably will be too.
Delicious dishes, attractive wait staff. My boyfriend and I went to dinner here for our anniversary in december of 07, (right before christmas) we were also on vacation from l.a. Very friendly host, (always a plus), expedited service for food as we were in a hurry to get to a show. My boyfriend and I both had an appetizer salad (small), the chicken, an exquisite dish full of flavor, and a great dessert overall fabulous for about $140 bucks including 25% gratuity. I would definitely come here again, make reservations.
I went there for lunch with a few colleagues; I had no problem with our waiter. He was very good and was on top of things. The place was crowded but it seemed to be running smooth.
Now... my problem was the cooks!!!!
They looked like they haven't seen a shower for days; one wore a head band that made him look like he just finished running a 20 mile marathon.
When I asked for my dish, they were out?? For Lunch??? If they print their menu daily, wouldn't you think they would skip-it?
Food was under cooked, went back and ordered something else and it was awful. They spoke over our dishes (spit-spit) saying that what we were ordering was nasty as THEY WERE TASTING IT!!!! - I saw it
If it was nasty WHY Bother???
OVER RATED, PLEASE GO SOMEWHERE ELSE!!!
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