03/19/08

Perfect experience with Lisa and Cary during my SF vacation

by mpgaffney

I live in Boston and visited Kamalaspa in February during a vacation. I was feeling really stressed out about going - was worried about getting a high quality cut & color and also about feeling welcome/relaxed in the environment. Lisa did my color first and I could not have been more pleased. I had serious gray roots to cover and also wanted highlights. She really listened to my requests and asked questions to make sure we were in synch. She took a great deal of time and care with my highlights. I was thrilled that she took so much time and was so dedicated to the end result. She was also very kind and welcoming and I felt like my experience was genuinely important to her. Both the base color and the highlights were the best I've ever had. I have never had so many compliments, it could not have been a better experience. I then moved on to my cut with Cary and he was also a delight. He made me feel very comfortable and also took a great deal of time and care to make sure he understood what I wanted. I have never experience a cut with such attention to detail. He has a very warm and caring manner and he made me feel very comfortable. He is truly an artist but didn't make me feel like I was just an art project. If I could afford it, I would fly back to SF to see Cary and Lisa every time. I'll have to settle for annual vacation visits. I would strongly recommend them to anyone coming in from out of town who wants a special look to commemorate their trip and also wants to be treated like visiting royalty. Thank you Lisa and Cary.

• Pros: Beautiful environment, caring manner of team
• Cons: None

03/07/08

Kamalaspa Customer Service

by kspamanagement

The posting from 1/15/08 was brought to our attention today. Our clients are our first priority at Kamalspa and Salon. Our stylists are the most professional and talented staff in San Francisco. All clients are encouraged to call if they have any questions or issues with their service. Messages are monitored and promptly addressed by management on a daily basis and none were received in regards to the complaint posted by zibbyz on 1/15/08. Neither the owners, manager or assistant manager had any conversation or received any communication from zibbyz.

02/28/08

Best Haircut-easy in and out. Great service.

by JohnHamer

Although this is some place you think only your girlfriend/wife should go to--think again. Its quiet, soothing, covenient--right on Union square-- and for a great haircut with no fuss or overdoing it--see Cary Carter--professional, curteous, attentive, and efficient. Everything you need--nothing you dont want.