Levende Bar & Restaurant--CLOSED

06/05/09

overcharged me after i signed my bill

by cokeven at Citysearch

Levende charged me more than I signed the credit card slip for after I left the restaurant and will not correct the issue. Manager actually told me to f***-off over the phone when I called to work it out with him. DO NOT GO HERE!!

I took my step-sister out for her b-day back in March. The bill came out to $80 for the two of us (dinner, drinks plus tax & tip). My credit card statement came back with $160. When I called the restaurant to correct it, the manager told me that they receive many calls regarding over payment (this might be a hint...) from weekend customers. He suggested that I might have had too much to drink and forgot that I left a generous tip. When I told him that I may have had too much diet coke to drink, but not enough to forget putting down a $100 tip, he kindly hung up on me. I called him back immediately to see if I could work it out one more time (being naive enough to think the line was disconnected)--he told me that it was not a mistake, he would not fix it, and that I should go f** myself and hung up on me again.

• Pros: none
• Cons: absolutely rude

05/03/09

good place to hang out

by amandavelasco at Citysearch

This is a good place to hang out especially on fridays. The people are nice and very friendly. They will help you. :D

03/06/08

Good food, HORRIBLE attitude

by yogamanic at Citysearch

While the food is consistently palatable and innovative, especially for groups of friends who want to share and sample a variety of tastes, the service and general attitude of the staff is half-assed and unacceptable to me. We went recently on a FRIDAY evening. We made reservations although the place was mostly empty. BAD SIGN! There was a big communication problem amongst the front of house staff which resulted in our having to wait almost an hour before our order was taken. The hostess shrugged her shoulders when I asked if we could order from the bar so that we could finish our drinks before going to our table. "That's not how it works" she said. Oh really? Finally, when she did arrive, the waitress looked at me like I was from Mars when I reminded her that we had been waiting almost an hour.There is a reason this place was empty the night we came. We spent a lot of money, but sadly for the owners, your staff don't care about the customer and we won't be back.