07/07/07

Award for Excellence for Ridiculoulsy Good Service

by kenhfisher

These guys are great. The clutch on my Saturn went out two days before a bachelor party I had planned up in Tahoe. Bridgeway was the only place that was willing to replace my clutch on 3 days notice.

I called them on a Wednesday, they ordered the parts on Thursday and replaced the clutch on Friday. They worked from 9 to 5 and had it installed by the time I was ready to leave at 6.

In the process of shopping around I found another mechanic that could replace the clutch for $1,000 instead of Bridgeway's quoted $1,100, although the competitor would take 2 weeks to do the service. Despite the time constraints the Bridgeway mechanics were willing to match the other mechanics' price.

I've had the clutch in for about a month now and it's performing spectacularly. Based on my experience I would definitely recommend these guys.