3945 24th St, San Francisco, CA | Directions 9411437.751416 -122.430759
Tasty Peruvian Cuisine in Noe Valley – Somewhat pricey, but delicious. Despite reviews to the contrary, we were seated right at the time of our reservations. Service was friendly and efficient. The cocktails were unique, flavorful and colorful. The crab cakes were amazing. We had shared 3 entres (Peruvian Paella, fish, and lamb) and all were perfect. Dessert was also right on the mark. While it was $200 for 3 people, we paid for 2 appetizers, 3 entres, 2 desserts, 6 drinks and tip. The halibut ceviche was the only blah dish, other than that everything sparkled. We ran into a family of Peruvians while we were there, always a good sign.
Maybe the Fillmore and West Portal locations don't have their service and cooking together, but our experience at the Noe Valley branch was just great.
Terrible Service – I recommend going to the one in Fillmore. Their space is tiny but their service is a lot better and the atmosphere is nicer. I live in the neighborhood so I end up going to this place a lot because my boyfriend loves ceviche and they do have a nice ceviche bar/selection. However, everytime we go, I swear that I'm never coming back because of the lousy service. The waiters are not attentive at all, and they're downright rude. They all have this attitude like, 'I can't be bothered by you.' Well gee- last time I checked, you work at this restaurant and it's your job to cater to diners. I once waited 20 minutes before I got a single glass of water. The rest of the food isn't bad but tends to be very, very salty. If it wasn't for the good ceviche and the fact that my boyfriend loves it, I wouldn't come near this place again.
Good food, terrible service – It's a good thing I enjoyed the food and my friend's company because the Fresca staff really tried to ruin our night! Fresca lost our reservation, and from the moment we showed up we were treated as if we were mistaken and a nuisance. The hostess implied we had called the wrong location, but we confirmed we were correct by looking at our cell phone history. She wrinkled her face many times, and servers shooed us away as we tried to identify tables we could be seated at. We waited 45 minutes to be seated, and service throughout the dinner was incredibly slow. Luckily, we did get seated with a great server who helped to improve the experience. I would not choose to go here again.
Great Ceviche Bar!! – Great place to dine!! Very tasty Ceviche!! Try their Treo or even Quado... We loved all four Ceviche dishes we tried. Great Mojito... I read about bad service and hostess. I guess we got lucky. Our hostess and waitess were very friendly and helpful. What a GEM!!
Best Peruvian! – I had tried another Peruvian restaurant and was left unsatisfied, and so when my best friends party was going to be held there I wasn't too thrilled. But I was pleasantly surprised when out came the GREAT food and drinks. The prices were incredibly reasonable as well.
The only downfall was the hostess. I know I am not the only one who noticed that the service is a little mediocre, but it's not enough to take the attention away from the fab food.
Food's good, service is (usually) sub-par – As has been noted by many others, while the food is generally good the service is generally bad. Everything from long waits to be seated to my favorite story... after being seated at the ceviche bar, despite being in the middle of all the waiter traffic and sitting right across from the chef, we were not initially approached by a server for almost 30 minutes. We were finally able to grab a busboy and request that someone look after us... a waiter was sent over and made a big deal about looking after our table despite it not being his. We placed our order and proceeded to wait. And wait. And wait. The people seated next to us at the bar who ordered the same food had their food served and finished and still nothing for us (that bread was getting put to heavy use). Several inquiries of our waiter informed us that "there was a huge backlog" in the kitchen and that the food was just about ready. So we wait. And wait. And wait. This time we grab the manager and ask again where our food is... she goes into the kitchen and raises hell. Magically, 10 minutes later, our food shows up. Kitchen backlog? Try lost order. It was brutal. My girlfriend had finished the bread and was down to eating her nails. Mercifully the food showed up just in time before she started in on her fingers.
Yum! I can even take my parents here! – This place was so good. The ceviche was tasty as was the braised pork I had - tasted like homemade. I really wanted to shovel the food into my mouth as quickly as possible but remember I was in public. My boyfriend and our friends both really loved their dishes as well. Even my Shirley Temple (I don't drink hardly) was exceptional! It's very lively but doesn't feel annoyingly trendy - a good place to take the folks!
Best Tuna Cerviche – Wonderful sangria, amazing paella and fun atmosphere in noe valley. Very cozy and good service. highly recommeded.
Rude Hostess – Showed up on a Sat night at 9 pm (9/16) with a reservation for 3. We were told they couldn't find it and were going to have to wait 1 hour. No apology just matter of fact. We said ok and were understanding. Went back an hour later and were told 45 more minutes at least. There was no apology, no attempt to make us feel better and the hostess had a totally ridiculous attitude ("well I told you at least one hour" with an eye roll). I am from South America, and was taking my mother and sister there who were visiting from New York. We all love ceviche and were really excited. We would have waited if the service had been more attentive, but after that encounter we left and I have no intention of returning. I hope the owner of Fresca reads this and knows that because of his little princess of a hostess he has lost someone who would otherwise have been a great customer.
Very Inconsistent – We've tried to give this restaurant a fair chance since it opened on 24th. (we've been about 4 times) and have had only one satisfying experience. This last visit was the last straw. We arrived for a 9PM reservation on a Sat. night to a full and busy restaurant. While we were seated promptly, and greeted by friendly wait staff, the food was miserable. We both had fish entrees and both were severely under-cooked. While the seared Ahi tuna that I ordered was *supposed* to be somewhat raw in the the center, the whole portion was cold from the outside in with the center feeling just-pulled-from-the-fridge. It was very unpleasant. My girlfriend's halibut was also undercooked, but not as badly. While our waiter was fine, the busboy cleared our table while we were still chewing, and also did this to the table next to ours. This is not the level of quality in food and service that I would expect for a restaurant in this price range, and during peak hours on a Sat. night. I'd really like Fresca to succeed on 24th., but they really need to do a better job at quality control. Sadly I won't be giving them another chance. In contrast we have had very good experiences at the Portola location. YMMV
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