Alexander G.

Recommends

gryphon43852

Joined 6 years ago

Great salon. Fantastic service, beautiful work.. After going to the no.2 pick on this list for a color, and having my wishes ignored, over ruled, my scalp burned (scabs), I walked out, went home and looked in the mirror. I HATED MY HAIR, it was everything I didn't want. The owner's words to me after it was done, were "Paris Hilton, look out" !!!

Totally freaked out, I called Alex G, on Friday and told them that my hair was a disaster and could they help.

They made an apt the next day, a Saturday.

I saw Jen, who sat down and actually said, "the only thing that matters is what YOU want. I don't live with your face, you do. Tell me what you want, and I will do my best". She explained that she would only advise me not to do something ONLY if she thought it would be a complete disaster, but ultimately my hair was my choice. What a concept.

I thought my scalp was pink because of the color, but she discovered how raw it was. She was very concerned that further color might hurt my scalp and so we proceeded extremely cautiously. She was very careful and gentle.

My hair went from a pink- apricot to the platinum I wanted in the first place. She was kind, thoughtful and caring. Completely professional, never said a bad word about the previous stylist, what respect she showed.

My hair looks utterly fantastic. I thanked her a dozen times and then called again on the way home to thank her again.

I will very happily drive from Berkeley to the other side of the world, the Richmond, to see her regularly.

And the salon was peaceful, and relaxed. It was busy but the atmosphere was calm.

Fantastic salon. I give Alex G. the highest recommendaton.

Recommends

notellij

Joined 6 years ago

Great place for hair. I really enjoy coming to the this salon. I look forward to speaking with Alex about British music and just relaxing in his chair and knowing I'm in good hands. I also got great travel tips from him for when I went to London last year--a place I would definitely be living in if I could afford it. But for now, I can afford Alex's cuts and that's, in my opinion, the next best thing.

Recommends

leesaafold

Joined 6 years ago

Great people-great service. Very delighted with the outcome of my hair today at Alexander G.! What a nice atmosphere and kind people. Everyone has something bad to say about every hair salon in the city, but hair salons are extremely difficult environments to work in--all us needy women have such high expectations and demands! :) Sound familiar? Well, I have my own set of expectations and demands but this salon can satisfy me more than I hoped and I will definitely be coming back. Everyone was super nice and upbeat and I can tell they really love what they do. I think this place is great. I love you Alex G. for making my hair so X@#$ beautiful!!

Doesn't Recommend

koji602

Joined 6 years ago

Rude!. I was a client of Jen's for approximately 9 months and was satisfied with the quality of the colors and cuts. I have had instances where I thougth she might be having a bad day, so I gave her the benefit of the doubt. However, at my last and final visit to her I felt I was completely snubbed. I was exactly 7 minutes late for my appointment and was told that I needed to reschedule. I am by no means making excuses for being late, but I felt I was a loyal client of hers and have referred many people to the salon. It seems that she would be somewhat considerate of this. However she was extremely snobbish and unjustifiably arrogant. I felt her behavior was bizarre and unwarranted. Nonetheless, I have called all of the people I have referred to her and told them of the incident. As a result they have sworn not to return. I hope in some way she can realize that her behavior is unecessary and furthermore I hope Alexander will realilze that her behavior is a poor reflection on his business and name.

Doesn't Recommend

subject2change

Joined 6 years ago

Avoid forever unless you forget my helpful advice to you.. my reply to coachgirl's post on 05/25/2006..i agree with her strongly. it is more than safe to say i care the most about QUALITY; alexander g. salon provided great service, however..coachgirl said alex only spent 2 minutes. when he cut my hair and did my highlights, the hightlights took over an hour (which is good), but with my haircut, after rinsing out my hair EXTREMELY ROUGHLY, he started cutting my hair...and wa-la! about TEN minutes later, at most fifteen...he finished cutting my hair! which i found ridiculous (that is the time normally spent for a guy's hair, not on one of woman's most important feature: her HAIR!!!). my old hairstylist from another salon always spent at LEAST a quality 40 minutes to an HOUR to make sure my hair is perfect in every angle, she would blowdry my hair in differnet directions to make sure it evan looks nice when the wind is blowing it + when its down. also making corrections until its absolutely flawless. alex just trimmed my hair, i didnt want to complain afterwards. i paid my 500 dollars for the highlights + cut and left. i felt like crying. all i know is im never going back. i don't know why theres so many perfect reviews for this company. sure the service is great but not the most important thing; the style and quality of the hair. i've been around many different S.F. salons + i know what i'm talking about, if you feel like taking a risk..try this salon. i'm disappointed - i expected a whole lot more from this beautiful British salon.

Recommends

petmel

Joined 6 years ago

Heaven by the ocean. I went to the Alexander g. salon recently because two different friends recommended this place to me. Plus I read about this salon in a fashion mag. I saw Jen for highlights, haircut and a glaze. I am extremely happy with the outcome and will continue to go back. My fiancee said my hair looked beautiful and I hadn't told him I went to a salon that day. Loved the atmosphere here and I am definitely addicted to the glazes here now too. Gives that extra WOW that everyone seems to notice.

Doesn't Recommend

googigoogi

Joined 6 years ago

Very disappointing experience...for that kind of money I was really surprised. I made my apt. based on reviews from citysearch. However, from the moment I walked in I was disappointed. The music was super loud and quite obnoxious and the place was empty. The decor inside was nice though and my stylist was waiting for me. I mentioned several times my two key goals and when the stylistic seemed like she understood me we began. I was not offered tea or any of the other niceties mentioned in earlier posts. Though they did turn down the music at my request...probably because there were no other clients/stylists inside. She took more than an hour to cut my hair, which in the end was a very simple, traditional cut...something the folks at supercuts could have handled with ease. However, she did not cut the bangs the way I asked, and the two things I had asked for both were ignored, in fact I had the opposite. Now, to her credit, she was very nice the whole time and suggested I go home and try it out and if I wasn't happy I could come back and she would fix it. So I went home and really hated the cut and the fact that she had not listened at all to my requests. I called the next day and she took me right away as her schedule was completely free. When I went in I expressed my frustration and she listened. However, her response was that normally people who ask for the items I was asking for really don't want that and she didn't want to cut it the way I asked because she thought I wouldn't like it. No matter how much I insisted she wouldn't cut it the way I asked. Finally in frustration I had her fix the bangs and make the other cuts even and I left...very frustrated and unhappy. For that kind of money I expect a stylist to listen and to cut my hair the way I ask. I know, after questioning her that she didn't have a lot of experience, but that is the most important thing to learn....TO LISTEN. Wouldn't go there again.

Recommends

anniesanfrancisco

Joined 7 years ago

best, most fun haircut -- EVER!. Becca gave me an amazing, super-fun haircut. It's only been a day and I've already recieved a dozen compliments. The atmosphere there is extremely relaxing and everyone is very friendly and attentive. I would certainly recommend going there -- and seeing Becca in particularly! Thanks a bunch!!

Recommends

dahlianam

Joined 7 years ago

Color, cuts, blowdrys and more!. Love this place. A true delight. Very nice people work here. Attentive to every need and I have quite a few :) I've been here about 20 times or so and had service ranging from cuts, color blowdrys, a live enzyme treatment, etc always accompanied by my cup of tea. It's so relaxing. My friend waits about an hour to even get her haircut started at a different salon so I think she'll be converting to Alexander G. soon. Good decision! I hear they will even start booking appts for eyelash applications. Nice...

Recommends

winnparker

Joined 7 years ago

A+ work!. Love this salon. Alex is amazing--a true Brit hairstylist that knows his color/haircuts inside out. The stylists that work for him are very nice too and seem very genuine. I really like coming here. I've been to way too many places that keep you waiting an hour before your cut and you end up in that salon for about 4 hours! If time is precious to you but you want excellent work done on your hair where you feel good when you look in the mirror when you get home, this is the place.