I've been to this place several times last year. The service was sometimes slow, but usually not more than 5-10 minutes. Today I took a late lunch and arrived around 2 o'clock for two (2) pupusas. There was only one table occupied -- a small family of three. Yet it took 20-25 minutes for them to make me two pupusas... I can't imagine how they'd survive a lunch rush or busy weekends. Bad marks for excruciatingly slow service!!