(415) 255-1311
1315 Howard St
San Francisco,
CA
94103
37.7747
-122.4135
Neighborhoods: SoMa (South of Market), SoMa, Central East
What People Are Saying About iExpress -- Things We Love
The Editor
Gina Goff
Citysearch
In Short – Housed in a large warehouse with tarnished cement floors and exposed brick walls, this stylish showroom features items ranging from low-slung, Asian-inspired beds and coffee tables to Jetsons-style dining room sets with futuristic appeal. Boxy, L-shaped sofas with streamlined panache are available in a variety of bright colors and more than 600 luxurious fabrics. Room dividers made of embroidered tapestries, mahogany Buddha statues and colorful prints by Andy Warhol and Pieduc round out the collection.
01/21/08
Used to be good service, now just another trendy furniture store
by cvdelros
When I first purchased my loft 4 years ago I purchased all my furniture from iExpress. They had great service, including an interior designer that help plan the whole layout for my space. I was able to get a great price on furniture that I was also able to make many customizations to (fabric, color, size) that you normally couldn't with other places. A year later when a screw on my Barcelona chair broke and fell apart, I brought it in and the owner replaced it on the spot, no questions asked. Unfortunately, the screws on my other Barcelona chair also broke recently and they refused to replace the chair or help me fix it on the grounds that the vendor has a 90 day guarantee. Regardless of what the vendor policy was, they as a decent business should've recognized that they sold poor quality furniture and tried to help fixing it. Seems to me like they've forgotten how to treat their loyal customers, especially those that have made significant purchases and also recommended their store to others. I will no longer go back. I recently made a big purchase from Echo Furniture in Noe Valley and was very impressed by their service. I'll be shopping there for furniture from now on....
02/05/07
LUCKY ME
by juliankhan
I bought my sectional at Iexpress 12 years ago. Last month my dog let it all out on the sectional. I went to iexpress and try to get the cushion recover. The sale representative was kind enough to pin point the fabric and help me to replace the cushion at no charge. I have to pay for the shipping which only $60 dollars and I got my cushion back in 2 weeks. Love my sectional again.....
12/13/06
NO WARRANTY - DO NOT TRUST IEXPRESS
by super65
i BOUGHT MY BED AT IEXPRESS ALMOST TEN YEARS AGO. DURING THE MOVE LAST WEEK, THE BED GOT BROKE BY THE MOVER. I CONTACT IEXPRESS FOR REPAIR. THEY WAS WILLING TO FIX THE BED FOR FREE, BUT I HAVE TO PAY FOR THE SHIPPING TO HAVE IT FIX. I UNDERSTAND THAT THE BED ALMOST TEN YEARS, BUT I SHOULD NOT HAVE TO PAY FOR SHIPPING TO HAVE IT FIX. THIS IS NOT GOOD CUSTOMER SERVICE. I WON'T EVER BUY ANYTHING HERE ANY MORE.
The Details on iExpress -- Things We Love
The Extras:
An in-house designer is available to modify pieces to customers' specifications.
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