Friendly Plumber

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henriettaolson

Joined 3 years ago

a solid A+ from me. A couple of weeks ago, my water heater stopped working in the middle of the night, so first thing in the morning, I was on the phone calling plumbing companies from this website. Apparently, companies who advertise 24 hours don't really mean what they advertise though, because it wasn't until well after 9am that I was able to get a phone call back, and that was by Robert who heard my urgent message on their answering machine. Luckily, he was able to be squeeze me in while traveling from one job to another, so I was able to have him go to my house that very day.

When Robert first came in my house, he was uniformed, complete with those shoe mitts that surgeons wear - impressive! What was even more important was when he proceeded to give me options on what he could do for me considering the state of my water heater.

He mentioned that they do guarantee all their work, including a warranty on all products they use. And he showed me a few things to watch out for in the future and gave me simple maintenance tips for things that I can do myself.

I am not very experienced with working with plumbers, so I can't speak too much in terms of this type of service may be standard or not, but I know the price I paid was certainly more than fair, and that the service I received from Robert was absolute top notch.

I really appreciate companies that do business this way and I will continue to Friendly Plumber for all of my water heater and plumbing needs in the future. Friendly Plumber gets a solid A+ from me!

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allennorman46

Joined 3 years ago

Absolutely top notch!. My wife's family was in town for a visit, when we noticed water pouring out of the garage. Argh, our water heater broke. Perfect timing as usual! So, I signed up for an offer through one of these online services that recommend local plumbers, explaining that I would need work done right away. The result, flakes! I got 1 call back, 5 hours later, and the woman said they can't come out until the next day.

I searched some more on the internet and found this company in San Francisco. The plumber was over in less than an hour, and within 3 hours, we were up and running again. Absolutely top notch!

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gbaltazar

Joined 3 years ago

Plus Robert was pretty nice too :). I found them through Google when I was trying to figure out if I should have my son fix my faucet or call a plumber.  Well, it turned out it's ultimately faster and cheaper if they do it.

Whew! Those tv shows gave me ideas, but this is much better.

Plus Robert was pretty nice too :)

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manao1ls

Joined 4 years ago

Prompt, honest, and fast. Prompt, honest, and fast. Friendly was flexible enough to come at a later time when my partner and I were running late getting home for the appointment.

The plumber did a fine job replacing our old kitchen sink. It was a tough and dirty job, and I really commend his professionalism for toughing-out the long day without any grumbling.

The price I paid was fair in my estimation, and it was nice that it came at $80 less than what I was originally quoted. I would definitely recommend the company to a friend.

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princessellem

Joined 4 years ago

most professional customer service,. My mom used Friendly Plumber to install our shower's bodysprays. I actually found their website and saw the stuff and coolness me, I'm in heaven! This stuff makes me feel like I'm back at the Grand Wailea again! Imagine full blown waterage, coming at your from all sides, and one large one from the top too. Pure heaven!

Anyway, my mom did her research too. She actually got estimates from about 6 plumbers, and this company gave the most professional customer service, which is really important to us. We're 2 single females in the house and we don't want complications, plus their price was reasonable. NOT CHEAP mind you, but reasonable considering the guy threw in some extras for my mom.

Thanks!

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kwiltsek

Joined 4 years ago

GREAT find!. I discovered this company through this site and what a GREAT find! The plumber got there when he said he would, and the price was I thought pretty fair considering this was 8:30am on a Saturday.

My water heater was leaking water everywhere and since my husband was out of town, I thought I should just open my wallet and give all its contents to the first plumber who walks through my door. Any plumber, anybody!

Shockingly, the plumber was courteous, professional, and even cleaned up the entire mess. He didn't have to do this, but I thought it was a nice touch.

Good recommendation, fellow reviewers. Thanks for helping me avert what could have been a very ugly and expensive mess :)

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muffyn

Joined 7 years ago

Great service, reasonable prices. Robert really is the friendly plumber. He does excellent work at reasonable prices. He always lets you know the options and prices without trying to push you into the more expensive options. He has done work at my home and in my rental unit. He is always on time, very clean (he left my basement cleaner than he found it!), and does excellent work.