Recommends

lilyb111

Joined 5 years ago

Tru Love. What a great place! I have been here a handful of times, a few of which i was lucky enough to get treated to through work! Their About Face is super fancy, more so that I have the budget for on a regular basis, but i did feel pampered that's for sure. I stick to their Tru02 and occassionally spring for the Tru02+ if it's been a good sales month. I've just started getting massages (was intimidated for a while to try them) and I'm so happy I did! I've found some fantastic therapists through Tru, I can't remember all of their names but both the male and female therapists were great. Also, their nail treatments are very nice, but more for a special occasion to share time with your girl friends in my opinion, we come for work sometimes and it's a good place to bring clients for sure. I tell everyone about tru because I always leave happy.

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Contributor

Joined 10 years ago

This deluxe spa is an elegant oasis on the borders of Chinatown, North Beach and the Financial District.. The Scene
With an all-white color scheme and gleaming bamboo floors, this shrine to minimalism is worlds away from the bustling Chinatown streets outside. Push through a silver-beaded curtain to the well-appointed locker room, stocked with a dizzying array of luxe beauty products. Before your treatment, unwind with a steaming-hot shower or lollygag in the waiting area while nibbling on childhood-inspired snacks, such as brownies and cheese and crackers.

The Services
Starting at a minimum 75 minutes, massages are customized to each client's needs, utilizing Swedish, deep tissue and trigger-point techniques. Follow up with the Tru O2 facial, in which a skilled esthetician deep cleanses, hydrates and purifies your skin. The unique Tropical Rainforest Room is tricked out with sprinklers that rain down warm water followed by a shower under a stream of water that gushes from the ceiling. Though facilities are elegant and serene, spa-goers looking for a whirlpool, steam room or sauna will be disappointed.

The Details
Massage, body treatments, wet treatments, facials, hair removal, sunless tanning, manicure/pedicure, waterfall shower.

Doesn't Recommend

spafriend

Joined 5 years ago

most over-rated spa ever!. I have never written an online review for any establishment I've visited but I felt compelled to warn future clients about Tru Spa after my own harrowing experience.

My friend and I were visiting SF and were looking forward to pampering ourselves with a nice facial during our trip. No strangers to spa treatments, we were quite excited to try out the Tru02 facial based on the glowing reviews posted on City Search.

We checked in at the front desk and were later ushered into the back and given our robes and slippers to change into. The robes were stiff and extremely rough and my sandals were uncomfortable because there were various cracks all along the top. Not a great first impression but again, the glowing reviews subdued any reservations I was feeling.

My name was called and I was escorted to the treatment room by my facialist. The room was basically one bed with spa equipment hidden behind this cheap-looking gauze curtain. Instead of a dimly lit room with soothing music in the background, the room was sunlight-drenched with pop music blaring through their speaker system. Not exactly the relaxing experience I was expecting.

Despite all this, all would have been forgiven had the facial been satisfying. Needless to say, the experience was beyond disappointing. The facialist didn't even ask what type of skin I had and then proceeded to slather my face with various oils (I have combo skin, btw) and exfoliants. She didn't bother to apply a headband barrier so all the oils and creams proceeded to run down pass my hairline and into my hair. After my facial, I walk over to the mirror and realize that my face is extremely shiny and slick from the products used and my hair looks like I've dunked my head in a vat of grease!

In the end, I washed my greasy face & hair and vowed to warn others of my experience. DO NOT BELIEVE THE HYPE!!

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ninaGi

Joined 5 years ago

under-rated. How have I not heard about this spa until this year?! I had a gift card to Relax Now and found out they went out of business. I was directed (via their phone message) to call Tru to redeem the gift card. Well little did i know that was my lucky day. I found the cities best technician's ever in Tru. My face glowed like never before after their Tru02 Plus facial (with oxygen and LED treatment included amongst other customized incredible products). I had Scot for a massage and he was fantastic (since then I have also had massages with Rhonda, Sarah and Eric, all of which were top notch!). I can not wait to get back to experience some of their other treatments, including this Rain Forrest room which sounds so fun. I am surprised at some of the poor reviews they get as my experience was very very good. I am also shocked I'd never heard of them before as I found out recently they've been open for over 5 years. I'm so happy I've found them!

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jc415

Joined 6 years ago

Get ready to feel your BEST!!!. i Have been coming to this place for my facials and not only they remain consistent to the level of service, this place exceeds my expectation every time. They are very attentive to all my needs, ont of the esthethicians, maria is such a sweetheart. She made the experience worth coming back. I have had nightmares about extractions but she is no other estheticians i have ever met, her style is gentle yet effective. She made me feel like she cares about my skin and genuinely wants to help me. The best part is that she explains every single things that she does on my skin, from what kind of topical ointment she's using and why she thinks that it is benefecial for me. I love this place. Thank you so much TRU SPA!!!

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bellce

Joined 5 years ago

Tru Spa. If I was not a committed woman enjoying a gift massage from my sweetheart, I would have schemed to run away with my masseuse! Tru offers an elegant, yet relaxed atmosphere that is worth every luxurious moment - as are you!

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LGalP

Joined 5 years ago

Amazing facials and massage! (And I've had a few in my day...). My fiance gave me a gift certificate for a facial and massage and I had the treatments week before our wedding. The facial was great-- very customized for my skin. I also had some facial waxing. The wax was perfect for my sensitive skin and she was able to do it so things looked natural. I felt very invigorated after the facial.

The massage was stupendous!! I loved the selection of body butters (I even bought a few and I continue to use them to this day-- they are luxurious!). My masseur had magical hands and I was in heaven!!

The whole experience was so fantastic-- waiting with champagne, cheese and grapes and being escorted from service to service. The showers were refreshing and the overall service was very accommodating. I will definitely be back!!

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dlam1029

Joined 5 years ago

Best facials and spas!. I love this Spa! They have the best facials and messages. I highly recommend the Tru02!

Prices are reasonable and the staff is great!

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Withdrawls4NYC

Joined 5 years ago

Kick Butt Spa. Unfortunately, I didn?t know about this spa two years ago when I first move to the Bay Area. It's inside the Hilton in the Financial District/ Chinatown? and the spa itself is in a truly beautiful and relaxing space.

So I have been frequenting spas since I was a kid esc. and this is one of the best ones. I think that this spa is absolutely fabulous! This was not my first time to a day spa, but I must say, it was the best experience I've ever had! They were not stuck up like some other spas in the San Francisco area.

I had the pleasure of having a facial and brows done here, by the lovely and talented Melisa. She corrected me twice. She did a wonderful job on my brows. She really knew what she was doing and made me feel like I was on cloud nine. By the end of my service I felt like a new person.

They also have a wonderful locker room full of goodies!

I will be sure to save my pennies and get something more, like the super facial or a massage, in the near future. I've recommend Tru to all of my friends!

Recommends

sabw

Joined 6 years ago

The Best Brazilian Wax!. I have been getting brazilians for years and TRU is by far the best. They use hard wax, which doesn't stick to your skin, so you don't feel like a layer of your skin is being ripped off. I have told all of my girlfriends to go here.