1840 Polk St, San Francisco, CA | Directions 9410937.793900 -122.421290
Neighborhoods: Nob Hill, Northeast
Simply great service! Groomed my dog very well bath and a cut. Now he's allowed in bed!
Excellent service, They love dogs! – I have been going to Wags for years now. My dog loves the atmosphere and always comes home in a good mood. Where other dog walkers/groomers treat their "clients" just as a meal ticket, Johnny and Ty truely take an interest in knowing and caring for the the dogs in their care. I recommend them to everyone who cares about their pet. You really get your moneys worth on the dog walking and overnight stays. I have used other kennels prior to WAGS and it takes my dog a week to forgive me when I get back to town. With Johnny and Ty she doesn't want to come home!! I highly recommend them!!!
THE PLACE VERY DOG OWNER NEEDS TO KNOW ABOUT! – YOU WANT A PLACE WHERE YOU CAN GET EVERYTHING DONE FOR YOUR PET, THEN YOU WANT WAGS. THEY ARE FUN, CARING AND DO A GREAT BATH. MY DOG ALWAYS COME HOME SMELLING FRESH AND CLEAN AND HAVING HAD A GREAT TIME IN THEIR NO CRATE GROOMING FACILITY. GIVE THEM A TRY I DON'T THINK YOU'LL BE DISAPPOINTED!
Extremely disappointed – I brought in my dog for a full service groom and even brought in a picture of how I'd like the groomer to cut his hair but it's as if they disregarded the picture I left with them because when I came back to pick up my dog, he was completely butchered! I came in with a maltese and went out with something else! Not to mention the haircut was all uneven.
Wags is the Best! – They are the most friendly people i have met. They love dogs and love their job. Johnny and Tyler have helped me out of situations when i thought i had no other choice. They watch my dog when i am away, walk my dog everyday, and have actually become friends through the process. They are wonderful! And anyone would be lucky to have their pet taken care of by them.
Decent service; bad results – The schnauzer cut turned into something of a shave that reminded me of a haircut I got as a kid (and the barber trying to even up a botched job). The atmosphere was decently caotic (might have been because it was a weekend), and the grooming was not as specified.
tails down! – Bring in a dog, take home a plucked chicken. Really substandard grooming, crowded with too many dogs. Yes, there are many groomers who charge more or are more uptight in their attitudes, but at least they do a decent job in better surroundings.
Wags is incredible – I have been taking my English Bulldog to Wags for almost a year. English Bulldogs are very stubborn, but Ty and Johnny have been tremendous with him. I recommend this place to all of my friends and family.
service and quality have done down. – i've been a pretty loyal customer until the last trip. i asked for a particular type of cut but didn't get it. i was also told that he'd be ready in a few hours and asked them to call once they were done. (i prefer this so he doesn't get dirty again from playing with ungroomed dogs.) since i had been running errands in the neighborhood, i dropped by when it closed in on the third hour. to my surprise he was done and running around amongst the cut fur/hair, urine, poo, etc. i wound up bathing him again once we got home. the haircut, btw, turned ou choppy and uneven. they will get my business again.
AWFUL – i brought my dog in for a full groom. i took him in and my friend picked him up for me. when i got home he had shaved marks in his legs and in random places all over his body, also places where they hadn't trimmed at all. he was completely uneven. i was disgusted that they'd let him leave looking like this. i had to trim some places myself where they left untouched. and pretty much just wait for his hair to grow back in general for him to look even the least bit normal.
it takes a lot for me to complain about something and i tend to always give the benefit of the doubt. so you can imagine for me to even write something like this, it has to be pretty bad. it was an awful experience and i would never recommend anyone to go there.
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