Sandra Caron European Spa

10/04/08

Very Rude, Not Worth Your Time

by LT65 at Citysearch

The staff was extremly rude, the massage was terrible- for one thing I requested a female therapist and they gave me a male so it was very uncomfortable. When I called to make the appointment to get rid of the gift certificate that was given to me the lady that I spoke to was very unhelpful and very rude. They couldn't get me in until 3 weeks! I've never experienced this before, I would never spend my money or time here ever!

09/20/08

Spend Your Hard Earned Money Elsewhere

by Pebble101 at Citysearch

The staff is rude, the manager even more so. My sister made an appointment for me to do a spa package, but I canceled the appointment 48 hours prior. She then received her credit card statement charging her for the spa package. When I called to tell them I had canceled the appointment and they should not have charged my sister's credit card, the rude receptionist informed me that it was a non-refundable "gift certificate." However, in my sister's understanding, she was not going to be charged for the spa package unless I showed up to fulfill the appointment. We then spoke with the manager, who also insisted it was an alleged "gift certificate" and would not credit the money back.

Had they been more sympathetic and tried to work with us on this matter, perhaps my sister or I would have then used the dollar amount charged to her by taking advantage of their services. But I was so turned off by their poor customer service and lack of sympathy that I refuse to step through their door.

• Pros: Not a one
• Cons: Rude staff and manager

04/17/08

Very pleasant experience

by MR10 at Citysearch

I am not a spa fan but my wife booked a surprise couple massage at Sandra Caron Spa and I was extremely well treated. The staff went out of their way to ensure that I felt comfortable with their treatments. This is the first time I have ever been motivated to write a review of a spa. I suggest that wives give their husbands treatments for presents.

04/17/08

Best Bachelorate Party

by MNelli at Citysearch

My friends and I went to Sandra Caron Spa as part of a bachelorate party recently. The services were great. They were able to book all 10 of us at the same time. The staff was very friendly and attentive. The atmosphere was soothing. Very clean and relaxing. I would recommend this spa to anyone looking to have a great day. Plus, all the customers that I talked to while sitting there raved about their experience too.

• Pros: Inexpensive, nice staff
• Cons: None

04/12/08

Fabulous Treatments

by Rebecca0005 at Citysearch

I went to Sandra Caron Spa for the first time last weekend and I was blown away. The waterfall at the entrance is so soothing. I could live there. I had a facial that consisted of collagen. I have had many facials in my days and I really have never seen results like the one I experienced at Sandra Caron Spa. Give it a try and you won't be sorry. They also have cool products line I've never seen anywhere else. I bought some and love them. I'll be going there from now on.

• Pros: Ambiance, Comfy Robes
• Cons: None