Recommends

bill94114

Joined 7 years ago

Best Dog Daycare in the City - bar none !. I interviewed several doggie daycare businesses in and around San Francisco before selecting SFHoundlounge. None of the others could compare to what these folks offer. On a daily basis they must have an average of 30-40 dogs in thier facility, and yet when you walk in the front door you can't smell dogs! The place is spotless, clean, and plenty of fresh air. They are constantly cleaning, picking up, and disinfecting. You could eat a meal in the middle of the dog play room ( about 5,000 sq ft.) and enjoy it. I'm not kidding ( although you might have noses in your plate ).

The staff, some of whom volunteer at the Sf SPCA, all use positive and non aversive techniques in managing the dogs. My dog is so excited when we pull up in front that it's hard for him to wait while I'm getting the leash ready. He's thrilled to be there, and that told me a lot as well. He actually tries to push the glass front door open with his nose to get inside quicker. I love to see that. I feel good leaving him there because I know he's happy.

When I pick him up he's so tired from a day of dog-dog play and a walk or two, that he usually sleeps in the car on the way home. I never have a behavior problem on a evening when he's been to the houndlounge. He's just too tired from all the play !

I've also had them board him overnight on occasion. They're the only people I'd trust with that. I never give a second thought to leaving him with SF Houndlounge. They really are amazing people.

If you think you can find a better place, at any price, let me know. Thus far, I haven't been able too.

Bill

Recommends

michellina27

Joined 7 years ago

The Best in Doggy day care!. My little dog Mochi has been going to SF Hound Lounge for almost a year, and we both love it! Everyone is so nice and treats her like thier own pet. I'm always informed on her behavior and who she played with each day, as well as anything new I should know about. She's never had any issues with the other dogs in day care, and SF Hound Lounge knows how every dog interacts with others. I even got a video of her playing during day care. They are all professional and extremely courteous. Your dog would be lucky to have such a fun and safe place to play every day!

Michelle

Recommends

txserin

Joined 10 years ago

Dog is in Love! Trustworthy. Our pup has been going to the SF Hound Lounge for over a year. The two owners are SO nice. They really show a sincere interest in him. Its not like he is just another dog. I appreciate their proffesionalism and screening process. Lets face it, dogs are a part of the family for many of us, and feeling like they are in a secure and safe environment is paramount.

The staff there is great as well. They are really sweet and loving to our pup and us!

Doesn't Recommend

nic3309

Joined 7 years ago

HORRIBLE customer service. I called SFHL asking if I could view their facility at a convient time for them, to see if I was interested in taking my dog there. I was very rudely told that was not an option, but I could pay $20 for my dog interview (necessary if I want to enroll my dog in daycare there) and view the facility at that time. I explained I wasn't ready to enroll, just comparison shopping. They wouldn't let me peek without paying, which is insane. Every other dog day care place has let me come by, and has been happy to answer my questions. Don't take your dog here, if they're this rude to people imagine how they treat dogs.

Recommends

erin16

Joined 7 years ago

Puppy Heaven. SF Hound Lounge staff is AMAZING! My small dog Renzo leaps out of the car when we arrive. The seperation of the big and small dogs is great. The staff are very caring - and provide specia attention to the dogs needs. Also lots of reinforcng of good dog manners. I have to relocate to NY and the hound lounge will be the toughest thing to replicate.

Recommends

suzannehering

Joined 8 years ago

Individualized Play Time. After his first day at the Hound Lounge, our puppy came home totally wiped out. The owner advised that if he had had to much playtime, that they could adjustment his schedule. We agreed that our puppy would probably benefit from a two hour nap in the afternoon. Now with his nap, he now gets just the right amount of playtime and arrives home tired but happy. Just what we wanted from day care. I appreciate the professional and personal service and care for each pup. I also appreciate the large play areas for both the small dogs and pups and the very large area for big dogs.

Recommends

lindertke

Joined 8 years ago

My dog would leave me and live here if she could. In a nutshell, the Hound Lounge is clean, spacious, friendly, and convenient (in terms of hours open). On top of that, the staff really take the dog's welfare into consideration: dogs are kept in appropriate play groups, they get naps when appropriate, the dogs are fed/not fed according to the owner preference, they have toys to play with, and they are watched for any potential signs of illness. I don't think childcare facilities take this much care of their clients! My dog couldn't be happier when she hears "Hound Lounge", and the staff really couldn't be any nicer.

Recommends

hannebarnes

Joined 8 years ago

nutters for the lounge. I know I love the hound lounge but my opinion does not matter nearly as much as my two beagles who are NUTTERS about the lounge. My dogs can be stoic but they wag their tails and act goofy to everyone there as well as all the other dogs. The best unexpected bonus is that they bump into doggy chums from the lounge at the parks on weekends and go beserk.

Recommends

kballoun

Joined 8 years ago

TLC for your dog. The staff is excellent - caring, friendly and accommodating - and cleanliness is a priority. They take a dog's special needs into account (ours is a greyhound). We are very lucky to have found this day care. We know our "baby" spends the day having fun and being loved (in between naps).

Recommends

cjwm

Joined 8 years ago

Great dog care and boarding. Great and friendly staff. Very concerned about dogs and making sure that the dogs are appropriately cared for.

I feel very safe leaving our dog with SF Hound Lounge and know that she's well taken care of.

No kennels or cages!

Also offer grooming which is a plus for anyone with a busy schedule.

Would recommend to anyone.