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hugatree

Joined 3 years ago

no more leaks. We had a leak behind the wall and Friendly Plumber was the third one to arrive to assess the situation. The other two plumbers wanted to rip into the wall and barely wanted to do any investigation.  

The first plumber who visited me wanted to charge me an arm and a leg even though they were late for the appointment by 2 hours! The second one was cheap, yes, but I could hardly understand what the plumber was saying, plus the incredibly high price he wrote on the estimate, five figures! I wasn't about to sign to that, and I was completely turned off by that too.

Friendly Plumber was the third plumbing company who showed up. The guy was clean shaven, in uniform (which the others weren't) and just looked professional. Most importantly, it really showed that he took the time to think through where the problem could be and isolated the area where the leak was coming from. Within two hours the leak was identified. He went out to pick-up the part he said was needed to fix it and the job was done the same day.

I am satisfied with the price I was charged and at least this guy got the job done when other plumbers I thought were plain unreasonable. Most importantly, no more leaks, which is great for my water bill and the environment!

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jers3445

Joined 4 years ago

very professional and helpful. I am glad to see that this plumber is receiving high marks. They were very professional, friendly, and helpful in fixing my moms water heater (shes elderly) in the last minute, 1 hour notice.

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passionfruit8

Joined 4 years ago

Excellent company. Friendly Plumber installed a new water heater at my house and did a fine job. They arrived on time, answered my phone call and emails promptly, charged what I deemed to be a fair price and did a thorough clean-up at the end of the work day.  I originally wanted to have both the water heater and toilet worked on, but they found that there was nothing majorly wrong with the toilet, just a minor tweak, so they took the toilet repair fee off the invoice and just charged me for the water heater instead. During their visit, the guys worked hard to get the heater done well, and quickly, and made sure I was satisfied before they left.  I am very happy with their service and would recommend them without any reservation.  Excellent company.

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ninersfan2

Joined 4 years ago

Hats off to Rob. Hats off to Rob and the job he did for me. Very much on top of his game, very friendly, professional, and informative. He took the time to do a very nice job of cleaning things up after he completed the job.

I feel that I paid for a job well done and have no buyer's remorse at all. There was not any "bait 'n switch", what I was quoted is what I paid!!!!

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drpaulah

Joined 4 years ago

I have no complaints.. Friendly Plumber was referred to me by Takagi, the manufacturer of the tankless water heater unit I had installed. Their plumber was prompt and professional on appointment day, cleaned-up after himself before leaving, and I know I was charged a fair price because before he arrived, I called several other plumbers listed here and received very similar prices. I have no complaints.

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landings3

Joined 4 years ago

Friendly were able to come out the same day. I discovered a leak under my sink when I moved the grocery bags that I keep under there. The people at Friendly were able to come out the same day. Where I was concerned that this was going to cost me a fortune, the plumber said that all he needed to do was turn off the icemaker in the fridge.

Apparently the plastic hose that goes under the kitchen floor, that feeds the icemaker, had a hole in it. So no ice in the auto icemaker, but I can live with that since the alternative is to tear up the tile floor to replace the hose!

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myfamilyfirst

Joined 4 years ago

A true family operation!. Good, friendly service. Neat, professional work. A true family operation!

Dealt with them on several occasions and they always do fast and amazing work. Would definitely repeat business with them.

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princessellem

Joined 4 years ago

reasonable considering the guy threw in some extras. My mom used Friendly Plumber to install our shower's bodysprays. I actually found their website and saw the stuff and coolness me, I'm in heaven! This stuff makes me feel like I'm back at the Grand Wailea again! Imagine full blown waterage, coming at your from all sides, and one large one from the top too. Pure heaven!

Anyway, my mom did her research too. She actually got estimates from about 6 plumbers, and this company gave the most professional customer service, which is really important to us. We're 2 single females in the house and we don't want complications, plus their price was reasonable. NOT CHEAP mind you, but reasonable considering the guy threw in some extras for my mom.

Thanks!

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kwiltsek

Joined 4 years ago

GREAT find!. I discovered this company through this site and what a GREAT find! The plumber got there when he said he would, and the price was I thought pretty fair considering this was 8:30am on a Saturday.

My water heater was leaking water everywhere and since my husband was out of town, I thought I should just open my wallet and give all its contents to the first plumber who walks through my door. Any plumber, anybody!

Shockingly, the plumber was courteous, professional, and even cleaned up the entire mess. He didn't have to do this, but I thought it was a nice touch.

Good recommendation, fellow reviewers. Thanks for helping me avert what could have been a very ugly and expensive mess :)

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lettyfromtarlac

Joined 4 years ago

I would highly recommend Robert and this company to any of m. My experience with Friendly's installation on my new water heater was excellent. Considering the old one went out immediately after I got back from vacation, things could have turned out drastically different.

Robert arrived on time, was thorough, professional, and managed to keep me informed over the phone about the developments on the job and when I could expect him to be finished.

Per our earlier agreement, he called me to go home about 1/2 an hour before completion (I work 10 minutes away from my house), and he took the time to walk me through what he did and gave me some recommendations on how to maximize the efficiency of my new water heater.

I would highly recommend Robert and this company to any of my friends.