11/02/09

reasonable considering the guy threw in some extras

by princessellem

My mom used Friendly Plumber to install our shower's bodysprays. I actually found their website and saw the stuff and coolness me, I'm in heaven! This stuff makes me feel like I'm back at the Grand Wailea again! Imagine full blown waterage, coming at your from all sides, and one large one from the top too. Pure heaven!

Anyway, my mom did her research too. She actually got estimates from about 6 plumbers, and this company gave the most professional customer service, which is really important to us. We're 2 single females in the house and we don't want complications, plus their price was reasonable. NOT CHEAP mind you, but reasonable considering the guy threw in some extras for my mom.

Thanks!

• Pros: company gave the most professional customer service

09/28/09

GREAT find!

by kwiltsek

I discovered this company through this site and what a GREAT find! The plumber got there when he said he would, and the price was I thought pretty fair considering this was 8:30am on a Saturday.

My water heater was leaking water everywhere and since my husband was out of town, I thought I should just open my wallet and give all its contents to the first plumber who walks through my door. Any plumber, anybody!

Shockingly, the plumber was courteous, professional, and even cleaned up the entire mess. He didn't have to do this, but I thought it was a nice touch.

Good recommendation, fellow reviewers. Thanks for helping me avert what could have been a very ugly and expensive mess :)

09/14/09

I would highly recommend Robert and this company to any of m

by lettyfromtarlac

My experience with Friendly's installation on my new water heater was excellent. Considering the old one went out immediately after I got back from vacation, things could have turned out drastically different.

Robert arrived on time, was thorough, professional, and managed to keep me informed over the phone about the developments on the job and when I could expect him to be finished.

Per our earlier agreement, he called me to go home about 1/2 an hour before completion (I work 10 minutes away from my house), and he took the time to walk me through what he did and gave me some recommendations on how to maximize the efficiency of my new water heater.

I would highly recommend Robert and this company to any of my friends.

• Pros: arrived on time, was thorough, professional