Friendly Plumber

01/05/10

no more leaks

by hugatree at Citysearch

We had a leak behind the wall and Friendly Plumber was the third one to arrive to assess the situation. The other two plumbers wanted to rip into the wall and barely wanted to do any investigation.  

The first plumber who visited me wanted to charge me an arm and a leg even though they were late for the appointment by 2 hours! The second one was cheap, yes, but I could hardly understand what the plumber was saying, plus the incredibly high price he wrote on the estimate, five figures! I wasn't about to sign to that, and I was completely turned off by that too.

Friendly Plumber was the third plumbing company who showed up. The guy was clean shaven, in uniform (which the others weren't) and just looked professional. Most importantly, it really showed that he took the time to think through where the problem could be and isolated the area where the leak was coming from. Within two hours the leak was identified. He went out to pick-up the part he said was needed to fix it and the job was done the same day.

I am satisfied with the price I was charged and at least this guy got the job done when other plumbers I thought were plain unreasonable. Most importantly, no more leaks, which is great for my water bill and the environment!

• Pros: great for my water bill and the environment!

12/28/09

very professional and helpful

by jers3445 at Citysearch

I am glad to see that this plumber is receiving high marks. They were very professional, friendly, and helpful in fixing my moms water heater (shes elderly) in the last minute, 1 hour notice.

12/15/09

Excellent company

by passionfruit8 at Citysearch

Friendly Plumber installed a new water heater at my house and did a fine job. They arrived on time, answered my phone call and emails promptly, charged what I deemed to be a fair price and did a thorough clean-up at the end of the work day.  I originally wanted to have both the water heater and toilet worked on, but they found that there was nothing majorly wrong with the toilet, just a minor tweak, so they took the toilet repair fee off the invoice and just charged me for the water heater instead. During their visit, the guys worked hard to get the heater done well, and quickly, and made sure I was satisfied before they left.  I am very happy with their service and would recommend them without any reservation.  Excellent company.

12/11/09

Hats off to Rob

by ninersfan2 at Citysearch

Hats off to Rob and the job he did for me. Very much on top of his game, very friendly, professional, and informative. He took the time to do a very nice job of cleaning things up after he completed the job.

I feel that I paid for a job well done and have no buyer's remorse at all. There was not any "bait 'n switch", what I was quoted is what I paid!!!!

12/01/09

I have no complaints.

by drpaulah at Citysearch

Friendly Plumber was referred to me by Takagi, the manufacturer of the tankless water heater unit I had installed. Their plumber was prompt and professional on appointment day, cleaned-up after himself before leaving, and I know I was charged a fair price because before he arrived, I called several other plumbers listed here and received very similar prices. I have no complaints.