Bad service, not worth the price. I've been waxing my legs for 10 years, and I've never, ever been injured in the process. Keri yanked my skin so hard I had a bruise on my upper thigh that lasted 5 dayss. Thank goodness there wasn't time that day for me to get a Brazilian. I specifically searched for SF waxing joints that looked to have competent staff, and I'm very disappointed by my experience. In addition, the bad phone service - he couldn't check on appointment availability b/c he was on the phone with credi card tech support - & the high prices make this place a poor choice.
Please contact us directly and we will do our best to rectify the situation.
hairless AND happy.... i'd like to first make it very clear that i have decided to give bellapelle four stars (rather than five) solely because the ambiance and welcoming committee were fine, and just fine. for the location and the cost i was expecting a fresh fruit bowl and a plush room, not starburst and a box. gianna, however, was oh-so-fabulous! my last brazilian left me scarred <figuratively speaking> for life. after a year and a half i became so desperate, i even attempted to perform my own hair removal. needless to say, a jar of wax and a bottle of red later i decided that my next attempt to go bald would be the last if it were no less than perfect. i am now a wax junkie and will only see gianna, not only for the nether-regions, but for the brows as well (which i have not stopped receiving complements on since---not too thin and perfectly arched). her easy going nature made me feel completely at ease while i was assuming the most ridiculous positions; friendly and full of helpful hints. it was as quick and painless as possible. total cost for brazilian, brows and upper lip: $130. a bit steep, but her service is worth it. i will only venture out to find a good place for threading...
Great spa, horrible scheduling service. BellaPelle is hands down my favorite place to go to for waxing and facials. That said, they have GOT to get rid of whatever company they've hired to help schedule their appointments. (I think they use some sort of outside appointment scheduling service instead of having someone in-house.) I actually dread calling in for an appointment because I inevitably end up talking to some moron who doesn't know what the hell is going on. (Today, for example, the guy I spoke with actually laughed and stuttered when asking if I wanted a regular or Brazilian bikini wax. Really professional... He ended up being so unhelpful and confused, I just gave up on making any appointment at all.) Everyone who works at BellaPelle is wonderful and professional in every way, but their scheduling service really ruins it.
Ciao! Just wanted to thank you for writing back in 2007 about us being your favorite : ) That being said, we have since changed our booking service and would love to know if you've tried it. If not. would you give us another chance? Thanks so much, Shelley
Nice people, but overpriced and underdelivered. I visited Bella Pelle 10 days ago for a full leg and Brazilian wax. I am normally a Bliss customer in NY and would have visited their SF location, but they had no appointments, so I gave this place a try based on all the glowing reviews. The prices are the same. The person who did my waxing at Bella Pelle was very nice, but her technique was not good. She used too much wax which pulls at the skin and breaks the hairs off instead of pulling them out. For the Brazilian she did not use any skin oil. As a result, my skin was extremely red for 72 hours after the wax - normally, the redness goes away in less than 12 hours. The hair regrowth started in 8 days - normally, I can count on at least 20 days. I was very disappointed and I suggest that anyone considering paying so much for waxing should visit Bliss instead.
Straightforward, knowledgable, and honest staff.
During my first brazilian at BellaPelle, the aesthetician told me that she wasn't happy with the results. I'd been shaving and hadn't had a wax in months. That, compared with brittle hair, caused breakage instead of the hair being pulled out by the root.
The aesthetician told me that she'd finish the wax, and said if I came back in a few weeks, she'd re-do it at no cost.
That's understanding customer service.
Plus, they have TONS of candy all over the place for munching. I'm sorry, but that is just awesome. Candy is good.
A Beautiful Brazilian. I purposely waited 2 ? weeks to write this review in order to accurately assess the Brazilian Wax I received. I chose this salon/spa based solely on the reviews and I am 100% pleased. The first thing I noticed upon entering was how clean and orderly everything was. There was a bottle of champagne and the coffee table was full of up to date magazines and sweets. The next thing I noticed was the waxing room. It was as clean as the gyno?s office. Shelley, my waxer, was spectacular. At the time, I had no idea she was the owner for she was friendly (with out being overly chatty), and made me feel comfortable. I was warned ahead of time that due to the length of my hair, the process may be a bit more painful. She worked swiftly and effectively. There was absolutely no double dipping into the wax and every single hair was removed. Due to her technique, the pain was not that bad (don?t get me wrong, there was pain, but it wasn?t excruciating). She asked me if I get ingrown hairs or bumps (which I do) and she recommended Chiara Tonic II. I?ve been using it since the day I left the salon and my nether regions are beautiful and smooth as a baby?s. I haven?t had a single ingrown hair or bump. I highly recommend this place for Brazilian?s. When you go, don?t ask for Shelley? I want her to always be free to do my waxes. LoL.
Awe! Thank you so much for writing such a glowing review : )
I also wanted to let you know that we have a security guard outside for the evening time so, that may put your mind at ease a bit.
See you soon,
Great Place But One Bad Experience.
I generally love BellePelle for Brazilians, but the lady I normally see left to live abroad and I went with Faye... I dont recommend that....she is very very nice but she was 30 minutes late to my appointment...chit chatting with another client friend and then....she was not able to pull the hair out by the roots...I had grown my hair out quite a bit so it was not too short but she basically broke it off at the skin line and then re-waxed me three times until my skin was sore but it was no good...I ended up leaving with stubble down there and rough skin....I paid for a brazilian and a full leg and ended up with her telling me that I should shave down there, grow it back out and then see her again....because according to her...it takes several times before you get smooth skin down there from waxing...WTF? I always get smooth skin with the hair is pulled out by the roots...duh.
OK so dispite my bad experience - there are really good people there and I will be back but I am going to see someone else this time and recommend that you do too....
This downtown skin and beauty salon fulfills men and women's facial, waxing and tinting needs..
Tucked away in an alley, this two-floor salon feels like a sunburst among the trendy shops. The reception area sports bright yellow walls and a pop-art sensibility. The shelves are lined with Bella Pelle signature products for the skin. Upstairs, private treatment rooms surround plush white couches that serve as a waiting area. Over a dozen facial and peel options are offered here as well as all-over body and face waxing. Tinting, package rates and bridal packages are also offered.
It's good, but not necessarily the best. I have been getting Brazilian done for awhile, and I have been to a couple of places in the city. I do think that BellaPelle does a good job. But I have been to other places in the city where they charge about $10 less and do an equally good job, if not better. Also, I wasn't crazy about the phone receptionist girl. First of all, she couldn't understand what I was saying, and then she kept on calling me ma'am which made me feel super old...I guess this is a personal preference thing. But she seemed to have trouble finding the appt time as well. The staff at the studio was okay, not super friendly like some of the other reviewers said.
BEST BROWS EVER!!!.
SHELLY IS AN ARTIST!!!
If you want FABULOUS eye brows then Bella Pelle is a Must! The proof is in the brows, I always get TONS of complements on how great my eye brows look, and as if that were not enough to keep me coming back the staff and customer service is wonderful.
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