[This place is also known as "Golden Gate Fitness" and has been reported for illegal practices].
DOES ANYONE KNOW IF THIS IS LEGAL???...
I purchased a tanning series (20 visits) a few months ago at Golden Gate Fitness. There was no "date of expiration" on the series. I used a couple of them (it was late summer at the time) & figured I'd use the rest the following spring. A couple of weeks ago (now that spring is around the corner), I went to Golden Gate Fitness to use my tanning visits. THEY TOLD ME THE TANNING BEDS WERE REMOVED & told me to come back the next day & talk to someone named Greg about possibly getting reimbursed. I returned a few times & each time it was the same thing...no Greg. I LEFT MESSAGES & THIS "GREG" NEVER CALLED. Finally, this afternoon, I went by the place again & Greg was there. He gave me a hard time & said he had posted something telling people the beds were going to be removed two months ago. I explained that no one really tans during the winter months & questioned him as to why he hadn't returned my calls. He lied & said he wasn't around (yet if he wasn't around why were all the other employees constantly telling me he would be in later that day, the following day, etc.) I happen to live a couple of blocks from this place which is why I was able to go by there so many times. Yet I'm sure there are people who have purchased tanning packages & aren't so local & are being ripped off! Also, I still don't know if I'll be reimbursed as this Greg person simply took my info & said he would "put a check in the mail in March."
SHOULDN'T GOLDEN GATE FITNESS BE OBLIGATED TO MAIL REFUNDS TO ALL ITS CUSTOMRS? They are making approx. $50 a person they aren't informing about this & there is a thick stack of member cards! Regardless of whether or not I end up getting reimbursed, I wanted to bring this to people's attention as it all seems pretty "slimey" to me!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!