Boulange De Cole Valley

01/02/09

MOST MISERABLE STAFF EVER! Great pastries...

by katsareswell at Citysearch

I am a nanny in Cole Valley and when I started working with this family they informed me that the kids like to go to Boulange after school on fridays for a treat..so this is our ritual. I have to admit though, every friday I absolutely dread when 3 o'clock rolls around and I know that the kids are going to start asking for Boulange. I have NEVER in my life gone to a cafe/restaurant/store/anywhere and been met with the same staff each time and consistently had horrible service. A bad day I can understand, but EVERY friday being horrible? I just dont get it. I have never seen a member of this staff smile and pleasantly greet myself or other customers. The only time I have ever seen the 20something staff seem to be enjoying themselves at work is when they are conversating with each other. I, myself, am in my 20s and have worked retail and I have never met anyone in my experience with the attitude these people have.

They are never on top of cleaning up tables or restocking condiments. The water dispensers have been empty every single time I have gone here.

The pastries here a good, but unless you want to feel uncomfortable to entire time you are eating here, I would reccommend going some place else ... you can find other cafes with pastries just as good within a few blocks.

• Pros: pastries are up to par with any other cafe
• Cons: the staff is the absolute worst

05/15/08

terrible service

by twosome at Citysearch

I have stopped going to this bakery because the staff is so rude. The pastries may be delicious but it's not worth the aggravation.

12/12/07

Atrocious Staff/Owner

by fraying at Citysearch

I live a block from Boulange de Cole Valley, and really wanted to like it. The food is awesome and the atmosphere inside is lovely.

Unfortunately, every time I go, the counter staff do something so rude, I remember why I hate the place. Today the old asian lady behind the counter actually yelled at me when I couldn't remember what I ordered right away.

Put the staff on Prozac and this'll be a Cole Valley institution. Until then, avoid it unless you like abuse.

• Pros: Great baked goods.
• Cons: Abusive, insulting staff.

11/14/07

great pastry, divine french toast but bad service, shaky tables***pls replace them***

by zabss at Citysearch

ok 4 stars for the pastries and cakes. 5 for the french toast. 2 for the frittata: tasteless and loaded of potatoes, 2 for the soggy baguete ready to go, 4 for the homemade bread. Unfortunatley I have to rate the service only with 1 star. Only the middle aged lady (Linda?) and another super nice guy are always smily.The rest of the stuff is always misarable, they hardley greet you and almost never reply with a welcome to you thank you. What is wrong with the staff here?!!!! also, please change the shaky tables, most of my coffee gets spelt all over . I would give a 4 starts to this place but the bad service and the lousy table plus dirtiness around make it down to three

• Pros: pastry,cakes,french toast and latte
• Cons: service, shaky tables and dirty tables

11/16/06

Attention all Francophiles and pastry lovers

by jenyang at Citysearch

I come here every weekend I can and am eating my way through the entire menu -- haven't had anything I didn't like yet. Mouthwatering pastries of all kinds, great salads that are a value, and a fun place to have a coffee and hangout (they let you stay as long as you want). Service a little hectic.

• Pros: Pastries/desserts, cozy ambience,
• Cons: Hard to find seating at peak hours, hectic